I don't understand what you mean. $50 is cheaper than $80. It's not hard to sell someone on cheaper. That extra $360/yr is nothing to scoff at, at least for me. Next, you gotta ask yourself if the extra speed and cost of $30/mo is worth Comcast & Verizon's terrible customer service [0]. Then, you gotta think about if you even need more than 25M (my household does not) and if you're paying extra for something you're not using.

0 - I've had Comcast show up unannounced and started drilling holes in my house front. Comcast customer service couldn't confirm this crew worked with the company and suggested I call the cops on them...

I'm currently paying Comcast $108.99/mo, including a $13 modem rental fee, for "Blast internet" with "Download speeds up to 250 Mbps" but uploads of only ~11Mbps. When I first got Xfinity I tried to install my own modem so I wouldn't need to rent, but after hours upon hours with support trying to get my brand new modem to work, I gave up in frustration and just rented one.

I upload photos, video etc. often enough that I would accept a hit to my download speed in order to increase my upload speed.

I'm trying to switch away from Comcast to Philly Wisper, after suffering through Xfinity for years. Unfortunately I'm having trouble reaching my landlord to get access to the roof so that Philly Wisper can check for line-of-sight, but hopefully that gets cleared up soon.

I've got 60Mbps/2Mbps (up/down) for 39 a month. I need more upload speed but that price jump to 110 was not worth it to me. Comcast business was no better.

Fios is almost a requirement for me at this point. It's the only decent internet I've had other than a local Seattle internet. But it's very hard to find apartments that list it. Their listings on site finder isn't the most up to date either.

Ideally I'd like to live somewhere that has both Fios and Philly Wisper available, so I have a choice if one or the other starts unexpectedly sucking.

Also, our $50 a month is actually $50. There are no extra service, rental fees, franchise frees, or taxes. It's a single flat rate price.

We also do require or even offer annual contracts.

In other words, we make getting Internet service easy and hassle free.

Finally, we implement Network Neutrality and will never sell or share our customer's personal data or browsing history (short of a valid warrant).

    > ... never sell or share our customer's personal data or browsing history (short of a valid warrant).

But we have no way of knowing that Verizon and Comcast aren't their backend. For all anyone knows, giving them money _is_ giving Verizon/Comcast money.

Either way, money talks - as a consumer, if I use Philly Wisper, I am explicitly saying "Net Neutrality is important enough to me to seek out businesses that promote it."

Landing on the page, the first things I see are "FAST" with numbers that are several times slower than what people expect and "$" with prices that are higher. And then I have to scroll down and find the fourth bullet point below the fold beneath the not very interesting "just internet" and the damning "we can't give you service without direct line of sight".

The general public looking for an ISP is price sensitive enough that they will know the price landscape of your competitors, so they will know that fios costs less for higher speeds. Your market is going to be exclusively people who don't want to give Verizon or Comcast their business.

To me personally, highlighting the things that you don't excel at (speed/price) instead of the ones you do (not being comcast/verizon) make it look like you don't know your competition and you aren't pitching directly to your primary market, which isn't a great signal.

We also have no way of knowing that Verizon and Comcast aren't your backend, which means that, for all anyone knows, giving you money is giving them money.

Also, a side technical note on the site layout: your text falls on top of your graphics. ( https://imgur.com/VcVaZsw )

First, Comcast/Verizon is a duopoly with two of the poorest customer satisfaction companies in the country. Ie last place [0]. They do what they want, they charge for things like rural broadband and pocket the fee but don't provide it, they (alleged?) sell your data and browsing habits, they mess with your traffic [2] ... a miserable, expensive experience all around. BTW I pay Vrz $80/mo for 150mbps only, no bundle, and it was major grief to get this.

Second, Municipal broadband is blocked here [1]. Comcast HQ in Philly is a big force.

0. http://fortune.com/2017/05/25/cable-tv-comcast-verizon/

1. https://broadbandnow.com/report/municipal-broadband-roadbloc...

2. https://www.reddit.com/r/technology/comments/7izns8/are_you_...

This is live today: https://postimg.cc/G446YpBQ

I see it when browsing to their Fios site: https://www.verizon.com/home/fios-fastest-internet/

You may have to cancel and re-order - I did. I'm not sure whether you consider it a hassle or not. For me, it meant hanging out at home for a two hour window (always grab the morning ones so someone else's delay doesn't become your late appointment). This is easy, as I work from home, but it's also not hard to find time on a weekend (for me).

I highly recommend calling up and asking them. You can set your disconnection day and your appointment on the same day. You mail back your old equipment in a box they send you.

I've been a disgruntled Comcast "customer" for years and I've given up trying to convince them to give me the throughput they're selling me.

[1] https://www.speedtest.net/result/8326306965

Most houses here in Philly (especially in Kensington) are not new construction, so FIOS isn't really an option yet.

I for one welcome a new entrant into this arena.