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Re:Uber will start deactivating riders with low ratings by seanmcdirmid on Wednesday May 29, 2019 @12:16PM (#20042036)
How is Uber anywhere near a monopoly? Also, taxi companies were worse in all your criteria, Uber is actually an improvement regardless.
Re:Uber will start deactivating riders with low ratings by TeMPOraL on Wednesday May 29, 2019 @12:23PM (#20042135)
No, they weren't. Taxi companies operated legally. Uber routinely broke the law.

Also it still perplexes me that Uber managed to convince so many people with their bullshit PR campaign about the small upstart facing the Taxi Mafia - when from the beginning it was a heavily-funded company, later turned multinational corporation, fighting small local providers with underhand tactics.

Re:Uber will start deactivating riders with low ratings by nradov on Wednesday May 29, 2019 @12:37PM (#20042320)
I'm not trying to excuse Uber but taxi companies in some places also routinely broke the law by refusing to travel to certain areas, pick up some minority passengers, or accept credit cards. In theory they were accountable to local taxi commissions but in practice that was totally ineffective in forcing drivers to obey the law.
Re:Uber will start deactivating riders with low ratings by theamk on Wednesday May 29, 2019 @01:53PM (#20043265)
It still perplexes me that people believe that Uber needed to convince anyone about Taxi mafia. The taxis in US are amazingly backwards -- for example, there were no online tracking, no pre-defined fares, and no online ordering.

I remember having to use "car services" just because the taxis were so unpleasant.

Re:Uber will start deactivating riders with low ratings by Kinnard on Wednesday May 29, 2019 @02:54PM (#20043974)
It actually wasn't Uber + Lyft (or their class better UXs) that convinced me. It was a taxi cab driver turned Uber + Lyft driver who looked at me incredulously when I asked him if Uber/Lyft was worth it.

"You bet ya!", he said, "I'm on vacation!" he said. He went on to talk about how the taxi cab industry was a dirty industry and uber/lyft reformed it.

Meanwhile one of my journalist friends declaims the "tyranny" of Uber/Lyft. It's not hyperbole its simply inaccurate.

Re:Uber will start deactivating riders with low ratings by dclusin on Wednesday May 29, 2019 @01:47PM (#20043193)
It sounds like you've never been stranded late at night waiting hours for a cab that was "5 minutes away." I don't participate in the bar scene anymore. I don't benefit from the increased user experience of knowing exactly where your cab is, and if they cancel. Legal or not, I sure am glad those jackasses got their comeuppance.
Re:Uber will start deactivating riders with low ratings by seanmcdirmid on Wednesday May 29, 2019 @12:35PM (#20042298)
Taxi companies provided a horrible customer experience, routinely discriminated, and often defrauded their customers. I know because I suffered from it long before Uber ever existed.
Re:Uber will start deactivating riders with low ratings by onemoresoop on Wednesday May 29, 2019 @12:57PM (#20042564)
And, in addition, in many places taxi companies became a cartel: remember the TLC medallion madness where some crooks were reaping the cream of the crop.
Re:Uber will start deactivating riders with low ratings by manfredo on Wednesday May 29, 2019 @03:39PM (#20044456)
> No, they weren't. Taxi companies operated legally. Uber routinely broke the law.

No, they didn't. At least, not in most US cities - I don't know how the laws work abroad. All a taxi medallion does is allow you to accept rides from people that hail you from the street. That's it. Limo companies and vans that you scheduled beforehand did not need medallions. There's functionally not much different from the service Uber provides and existing charter services, except for the fact that Uber used technology to make scheduling rides much faster.

The "Taxi Mafia" very much existed, though calling it a cartel is probably more accurate. Governments deliberately constrained the supply of taxis through medallions. Naturally, this resulted in inflated prices and poor service due to lack of competition. There's a reason why many people have little sympathy for the taxi industry's struggles to compete with ride sharing: taxis sucked.

Re:Uber will start deactivating riders with low ratings by lozaning on Wednesday May 29, 2019 @01:55PM (#20043297)
I took a cab from the las vegas airport to my hotel recently as I was in a hurry and didn't know where the uber pick up area was. When we got to the hotel, suprise suprise, the credit card machine was broken and it took a 15 minute call for the driver to get things sorted and charge the card manually via calling his dispatcher.

I abhor cabs.

Re:Uber will start deactivating riders with low ratings by seanmcdirmid on Wednesday May 29, 2019 @03:09PM (#20044129)
From my experience, the credit card machine is always broken.
Re:Uber will start deactivating riders with low ratings by dredmorbius on Wednesday May 29, 2019 @03:38PM (#20044429)
You carry no cash?
Re:Uber will start deactivating riders with low ratings by agumonkey on Wednesday May 29, 2019 @01:16PM (#20042793)
Taxi had a lot of substandard features. But their employees weren't random guys without insurance nor training. They also had some semblance of career. I don't know all, but many Uber drivers didn't get their investment back yet and changing prices and rules make it a risky bet.
Re:Uber will start deactivating riders with low ratings by seanmcdirmid on Wednesday May 29, 2019 @01:21PM (#20042857)
Even in the USA, that wasn’t true, let alone outside of the states. Taxi drivers don’t make back their investment (car/medallion rental) often, much more than an Uber driver who can use their own car and need no medallion at all. And...career as a taxi driver? There is a reason driving a cab is on the low wrung of new immigrant jobs, you can barely survive on it.

I guess they did have insurance (again, at least in the states), but so do Uber drivers.

Re:Uber will start deactivating riders with low ratings by agumonkey on Wednesday May 29, 2019 @01:33PM (#20042996)
I knew it wasn't the easiest job but the few I know raised their family and owned nice houses so I assumed it was ok.
Re:Uber will start deactivating riders with low ratings by seanmcdirmid on Wednesday May 29, 2019 @01:45PM (#20043163)
Maybe 30 years ago that was true? Definitely not today, well, for some definition of raise a family I guess. If you are doing it to support your family back in Nigeria, it could work out.
Re:Uber will start deactivating riders with low ratings by agumonkey on Wednesday May 29, 2019 @02:11PM (#20043472)
yeah yeah maybe I was sampling the previous generation
Re:Uber will start deactivating riders with low ratings by capdeck on Wednesday May 29, 2019 @02:44PM (#20043830)
I recently landed in a small airport late at night and tried to get a (non-uber) cab... Yes, Uber is a monopoly.
Re:Uber will start deactivating riders with low ratings by jlarocco on Wednesday May 29, 2019 @01:59PM (#20043345)
I agree Uber's not a monopoly, but I also think crappy taxi companies are a local problem.

I don't use Uber or taxis often, but have used both several times over the years. There's never been a practical difference for me. If anything, Uber is less convenient because I need to sign up and install an app. Maybe one was a little cheaper, but not so much that I noticed.