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Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by ckastner on Tuesday February 19, 2019 @10:02AM (#19199355)
The counterfeit and review manipulation issues have rendered Amazon unpleasant enough for me that buying local is something I've started to enjoy again.

I trust the merchant to have performed some kind of vetting for merchandise sold on premise, and the price is often good or (interestingly enough) even better than on Amazon. Often enough local is still more expensive, but it beats browsing Amazon for an hour, sifting through reviews that can no longer be trusted.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by crowbahr on Tuesday February 19, 2019 @11:49AM (#19200322)
I purchased some wire cutters a year or two ago from Amazon and they were fine for the speaker wire I was cutting... Until this year when I tried to cut a guitar string with them and found a perfect guitar gauged hole in my snips every time I tried to cut.

I was irate, having paid $10 for these. So I go online to leave a review and warn people off... only to find that the seller "no longer existed". They absolutely did, and were selling their awful snips but had changed their name and paid for a bunch of 5 star reviews again.

I've been far more aware as of late that whenever I search for something (say the staple gun I recently got my wife) all I get are offbrand or knockoff results showing for often several pages. I have to go, figure out which brands are reputable and then come back to actually make my purchase.

I'd rather just go to a brick and mortar at this point. I'm definitely not renewing my amazon prime.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by paulgb on Tuesday February 19, 2019 @12:30PM (#19200813)
I had a similar experience with a cookbook I was gifted that turned out to be fake: the author had impressive credentials (top culinary schools, etc.) but when I went to find more information about her I couldn't - all I could find was the same "author photo" for sale on a stock photo site. The book was a cobbled-together collection of recipes, some incomplete, apparently collected haphazardly from around the web.

I left a review saying this on the book, and Amazon deleted it because they thought my review was fraudulent. Of course, the book at the time had a 5-star rating from fake accounts.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by joemi on Tuesday February 19, 2019 @02:14PM (#19201848)
> So I go online to leave a review and warn people off... only to find that the seller "no longer existed". They absolutely did, and were selling their awful snips but had changed their name and paid for a bunch of 5 star reviews again.

I wouldn't be so certain about that. I've found that there are a lot of sellers selling the same things, but they're not the same sellers under different names, they're just getting stuff from the same places. Often, for cheap things, the source is AliExpress (or Alibaba), or potentially cutting out that middleman and just getting them direct from the companies that sell on aliexpress/alibaba.

It's also been my experience that pretty much _anything_ that isn't a big name brand item being sold on Amazon can be found for much much cheaper on Aliexpress. The exact same product, just without the 1000%-2000% markup.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by johnvanommen on Tuesday February 19, 2019 @01:43PM (#19201556)
> I purchased some wire cutters a year or two ago from Amazon and they were fine for the speaker wire I was cutting... Until this year when I tried to cut a guitar string with them and found a perfect guitar gauged hole in my snips every time I tried to cut.

This is normal.

For instance, when I work on my bicycle, I have to use a $40 Park Tool to cut brake lines and shifter cables. The $40 tool delivers far better results than you could ever get from a conventional wire cutter.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by crowbahr on Tuesday February 19, 2019 @01:47PM (#19201597)
$10 snips should be better than that!

I replaced them with $5 Stanley wire cutters that had 0 issue dealing with guitar strings.

So what happened is I was given a 10c piece of junk and paid $10 for the privilege of being ripped off.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by joshu on Tuesday February 19, 2019 @01:23PM (#19201373)
inexpensive wire snips are usually only good for cutting copper wire, though. they aren't made of hardened steel, which is necessary for cutting the steel guitar strings.
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by jdietrich on Tuesday February 19, 2019 @01:51PM (#19201631)
I've trashed a couple of pairs of nice wire cutters by using them on guitar strings; you really need a pair of hard wire cutters rated to cut 2mm piano wire. StewMac sell a perfectly satisfactory pair for $12, but I'd suggest a pair from Knipex or Xuron if you do a lot of string changes.

https://www.stewmac.com/Luthier_Tools/Types_of_Tools/Pliers_...

https://www.knipex.com/nc/en/products/?page=group_detail&par...

https://xuron.com/index.php/main/industrial_products/11/18

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by CompelTechnic on Tuesday February 19, 2019 @02:38PM (#19202029)
Yep, came here to say the same thing. "Hard wire cutter" is a tool you need to own apart from "wire cutter."

If you ever try to cut a spring, you will get the same issue.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by DanBC on Wednesday February 20, 2019 @04:48AM (#19206806)
Yes. Here's a photo of my Lindstrom cutters (good, but for copper) and they show the diameter wire they're rated for. And these were not $10 snips.

http://imgur.com/a/Zk3LBCE

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by crowbahr on Tuesday February 19, 2019 @01:45PM (#19201571)
$10 is not inexpensive for wire snips though. Which is my complaint.
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by DanBC on Wednesday February 20, 2019 @05:04AM (#19206854)
I worked in electronic sub-contract manufacturing for over ten years. We built products for coal mining, and test equipment for aerospace, and products for a variety of domestic and commercial uses. All of this involved use of a wide range of hand tools.

A few people have told you that wire cutters come in two forms: hardened and not hardened, and that if you wish to cut steel you should buy cutters that are rated for steel. The price does not tell you this information. The data sheet for the tool does.

Here's a pair of snips that cost over £50. I'd be displeased if you borrowed mine and used them to cut guitar wire. https://uk.rs-online.com/web/p/cable-cutters/0614766/

One thing you can't see in the images is that these cutters tell you what wire you can cut on them: https://imgur.com/a/Zk3LBCE

If you want to cut steel you need snips that specifically say they can cut steel. These don't have to be expensive: Here are some for £7. https://uk.rs-online.com/web/p/cable-cutters/0732820/

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by lostapathy on Tuesday February 19, 2019 @01:51PM (#19201632)
$10 is nothing compared to the cost of high end, quality hand tools that will last. In the case of a expecting to cut hardened wire, the cutter needs to be of a good alloy and hardened adequately to hold an edge. $10 doesn’t buy anything from the knipex catalog, for instance.
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by crowbahr on Tuesday February 19, 2019 @01:59PM (#19201718)
Guitar wire should be perfectly fine to cut with $10 snips. The $5 Stanley brand snips that I got to replace my terrible ones work like a charm.

I recognize I don't have the heaviest duty cut-through-anything shears that I could have with more money, but where I'm mainly doing light jobs like speaker wire and guitar strings it's not a problem... unless the snips themselves are terrible.

I don't expect to have to replace the Stanley set unless they become rusty from disuse.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by yellowapple on Wednesday February 20, 2019 @04:08AM (#19206665)
Guitar strings (or at least the ones I usually buy) tend to be a lot harder/tougher than your typical electrical wire (electrical wire usually ain't designed to be stretched to high tension and strummed/plucked repeatedly). Not that surprising that a $10 tool would have issues with them.
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by crowbahr on Wednesday February 20, 2019 @11:41AM (#19209309)
The $5 Stanley snips I bought later have no problem.

It was just me getting ripped off.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by jahewson on Tuesday February 19, 2019 @12:38PM (#19200902)
Ha ha, I had the exact same experience cutting guitar string with wire cutters from my local dollar store.
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by lxhws on Tuesday February 19, 2019 @01:37PM (#19201502)
This will be your experience 99% of the time using cheap wire cutters on strings. They’re meant for soft copper wire, and strings have steel cores!

The $5 guitar string tool will work every time, though.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by CamperBob2 on Tuesday February 19, 2019 @02:45PM (#19202099)
A good pair of dikes starts at about $80 and goes up from there. Don't use them to cut anything but copper wire. :)
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by coldpie on Tuesday February 19, 2019 @10:51AM (#19199746)
The third party seller stuff has really killed my faith in Amazon. If I wanted to have to read reviews for the entity selling the good and have some expectation of getting a counterfeit/broken good, I would go to eBay. I used to go to Amazon because I could trust them, but that trust is lonnng gone. These days I'm shopping more and more locally, because I can actually see the thing I'm buying.

Side note: I'm sad to see NewEgg headed in this same eBay-clone direction.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by behringer on Tuesday February 19, 2019 @11:46AM (#19200289)
Actually I find ebay to be much better than Amazon for buying. I can read the seller reviews and I know they're generally legitimate. Particularly the negative reviews, which is all I need to see if I want to know what the seller does wrong, if anything.

I can look up a seller to make sure he's sourced an item properly, for example, newegg sells SD cards on ebay so I know newegg is sourcing SD cards properly and I'm good to go. Or I look up a seller and they claim to be a licensed Nikon supplier I know I'm probably ok or I could even call up Nikon to verify they're a licensed supplier.

If I want something fake/cloned I know I can just buy cheap from the chinese supplier and I don't have to pay a markup to a middle man. But if I want it right away, I can order from someone in the same state as me and pay a couple extra bucks, and I know it's the clone cuz the picture is the exact same.

You get a lot of information on ebay that you don't get on Amazon.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by zanny on Tuesday February 19, 2019 @01:45PM (#19201576)
The best part about Ebay is that if you do get a fraud item and can prove it Ebay simply refunds you and you can keep whatever you got since it wasn't what was advertised.

Amazon to the best of my knowledge does make you return items for refunds even when they are frauds.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by wolfi1 on Tuesday February 19, 2019 @02:37PM (#19202025)
in some jurisdictions it is required to destroy these frauds
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by Kevguy on Tuesday February 19, 2019 @01:07PM (#19201210)
Newegg does at least have a 'Newegg only' checkbox so you can avoid the outside sellers. I will still buy electronics from Newegg for that reason. No longer trust Amazon for those.
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by crowbahr on Tuesday February 19, 2019 @01:24PM (#19201389)
Newegg is fine as long as you never have to return anything you've purchased.

Which means it's not fine for Electronics. Their returns policy seems to be assuming that everyone attempting a return is malicious and trying to cheat them.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by rchaud on Tuesday February 19, 2019 @01:57PM (#19201692)
Yeah, I've always wondered why Newegg hasn't changed those unfriendly policies in nearly 15 years. I recall buying exactly 3-4 items from them: a digital camera in 2007, a couple of refurbished monitors in 2016, and a tablet in 2018.

The lack of free shipping seems insane given how much the products already cost, and the "Return minus 15% restocking fee" really doesn't make me want to come back.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by Kevguy on Wednesday February 20, 2019 @04:38PM (#19212248)
Guess I never paid enough attention to the return policy. That does make me less likely to shop there.

Who do you recommend for electronics?

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by rchaud on Thursday February 21, 2019 @10:09AM (#19217330)
I'm in Canada, so gadget prices are high and Amazon's price competitiveness and selection advantage is close to zero compared to Best Buy. But when I lived in the States, Amazon's no-questions asked return policy won me over.
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by yellowapple on Wednesday February 20, 2019 @04:26AM (#19206733)
From the other side of the equation: my grandpa runs the Amazon storefront for a charity for which he volunteers (said charity sells donated books in support of the local library system). He sells the big-ticket stuff on Amazon (usually at a fraction of the lowest price, which still brings in plenty of money given the acquisition cost is effectively zero), and anything not valuable enough to break even on shipping (or otherwise doesn't get sold on Amazon) gets sold in a physical storefront next to one of the libraries (big-ticket books being sold individually, and the other books being sold in bulk by the customer filling a plastic shopping bag full of books at a flat rate).

One of the weird things about Amazon is that it doesn't give you an easy way to provide photos for the item you yourself are selling (e.g. your used copy of a book), and if your item is similar enough to an existing item (e.g. same UPC or ISBN or whatever), Amazon will railroad you toward using the existing listing (but will still put you in the "new and used" list).

In other words: the same Amazon quirks that seem to benefit counterfeiters also seem to benefit my grandpa's charity, so I guess I should be grateful and appreciative when I get a knockoff at my doorstep.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by alexforster on Tuesday February 19, 2019 @10:11AM (#19199425)
My last two Amazon purchases ended up being counterfit, even after spending a ton of time trying to avoid counterfits. I'm still going to use my fake electric toothbrush heads and fake Apple 5W USB charger, but I'm not using Amazon anymore.
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by pault on Tuesday February 19, 2019 @10:15AM (#19199461)
Careful with those fake chargers. They're known to catch fire.
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by amluto on Tuesday February 19, 2019 @10:20AM (#19199497)
And shock you or destroy your equipment. A lot of what makes real (UL/ETL listed) chargers expensive is making sure that line voltage stays adequately separated from the low voltage side.
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by Crosseye_Jack on Tuesday February 19, 2019 @10:34AM (#19199602)
I would add "In a small space" Making an larger power supply that keeps the high and low sides adequately separated is pretty easy and cheap as long as you stick to genuine components.

But that then leads onto the whole fake component issue. For example the component will be a optocoupler but the dirt cheap knock off supply may not be using the same level of quality or a knock off component as those found in genuine power supplies which _could_ create a High to Low voltage path if that part failed.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by Dylan16807 on Tuesday February 19, 2019 @11:12AM (#19199934)
> A lot of what makes real (UL/ETL listed) chargers expensive is making sure that line voltage stays adequately separated from the low voltage side.

Even a very cheap and simplified design can do that. I wouldn't say "a lot" at all, maybe a few percent of the cost at most. It's a corner that could possibly be cut, but it's not one of the bigger corners.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by kens on Tuesday February 19, 2019 @12:21PM (#19200707)
I've done a lot of charger teardowns, and very cheap chargers always violate UL safety rules. It's a combination of cost (e.g. triple-insulated transformers), it's hard to fit clearance distances into a small charger, sloppy manufacturing, and they don't seem to even try.
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by microtherion on Tuesday February 19, 2019 @12:46PM (#19200982)
I respect your superior expertise, of course, but looking through another site that has done systematic teardowns and measurements (https://lygte-info.dk/info/ChargerIndex%20UK.html), it appears to me that this might be too categorical a statement. While counterfeit chargers almost always seem to be dangerous, there seem to be some Chinese brands which produce quite respectable chargers, while still being fairly inexpensive.
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by jdietrich on Tuesday February 19, 2019 @01:58PM (#19201707)
The point is that you don't know. A legitimate branded charger will have been tested in a certified test lab, while an off-brand or counterfeit charge is likely to have a counterfeit UL mark. It might be perfectly safe or it might be a complete deathtrap, because nobody has actually tested it for compliance.
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by joshu on Tuesday February 19, 2019 @01:25PM (#19201395)
I need a bunch of chargers for a sensor network (Right now using Wemos D1 Mini boards). Any advice on optimizing for price without compromising on safety? I don't trust the sellers that sell $2 chargers...
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by jdietrich on Tuesday February 19, 2019 @02:03PM (#19201752)
Anker, Aukey and Blitzwolf make reasonably priced and high quality chargers.
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by taivare on Tuesday February 19, 2019 @12:08PM (#19200542)
This summer I, had a dehumidifier plugged in with a 3-prong connector . . good thing I, checked it shortly after I started the unit ,the adapter was very/warm . . a short in a cheap adapter . . went to electric supply store and made sure I got a high quality UL rated brand.
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by behringer on Tuesday February 19, 2019 @11:53AM (#19200367)
There was a kid in the news recently who was electrocuted to death because of their fake charger.

https://www.health.com/home/cell-phone-electrocution

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by wyldfire on Tuesday February 19, 2019 @01:59PM (#19201719)
That story looks bogus. Snopes [1] says:

> Neither Sinar Harian nor its English-language peer the New Strait Times asserted that the youngster was electrocuted by the earphones he was wearing, but that was the conclusion reached by a number of international publications, including widely-read U.S.-based Vice and Teen Vogue, both of whom aggregated the story.

...

> As an emergency room doctor, Uren& stopped short of calling the notion impossible because “I have seen some strange things in my career thus far,” but he added the story that the teen died from being electrocuted by earbuds “strains credibility.”

[1] https://www.snopes.com/fact-check/electrocuted-by-earphones/

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by behringer on Tuesday February 19, 2019 @03:45PM (#19202604)
There's been multiple reports of people dying through headphones. Maybe they're all bogus, but considering an ER doctor presumably knows nothing about electronics, I'll disregard his opinion. Instead I'll listen to what an electronics engineer thinks about counterfeit chargers:

https://www.youtube.com/watch?v=wi-b9k-0KfE

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by hnick on Tuesday February 19, 2019 @07:41PM (#19204556)
Here's a high profile case from Australia a few years ago.

https://www.smh.com.au/business/consumer-affairs/store-which...

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by ikeboy on Wednesday February 20, 2019 @12:00PM (#19209500)
Amazon now only allows authorized Apple sellers on any Apple products so shouldn't be an issue there
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by thearn4 on Tuesday February 19, 2019 @10:13AM (#19199445)
I've noticed that it's all come full-circle for me again too, when it comes to purchasing from Amazon. It seems that I can't even trust the "verified purchase" reviews anymore.
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by nkingsy on Tuesday February 19, 2019 @10:40AM (#19199652)
The practice of shipping empty boxes to shill reviewers is fairly widespread

https://www.geekwire.com/2015/amazon-files-first-ever-suit-o...

"According to the suit, the site operated by Gentile offers to provide fake “verified reviews” for a premium, telling the sellers that they can ship empty boxes to reviewers involved in the scheme, to trick Amazon into thinking that the product had actually been purchased."

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by benologist on Tuesday February 19, 2019 @10:55AM (#19199773)
They're not really tricking Amazon when Amazon is giving a conscienscious zero fucks about any of these things. This is all happening at a rate they must find acceptable or they'd be acting to reduce these problems to a level they do find acceptable.
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by RileyJames on Tuesday February 19, 2019 @03:39PM (#19202556)
I’m in the US at the moment, road tripping around, never quite sure where I’ll be, even a few days out. Hence why It’s easier to buy local, than via any online store.

But searching for products in the local area / at local stores is nearly impossible.

Using google is useless, everything is e-commerce listings.

And even if you search many local stores directly they make it nearly impossible to determine if the products are actually in stock/in store vs part of their ecommerce offering / available in store in 3-5 days.

Does anyone know any decent options?

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by DoreenMichele on Tuesday February 19, 2019 @03:41PM (#19202566)
Walmart's website will tell you if it's available in their local store. You can also order online and pick up at the store without a delivery fee.

You can also return or exchange items at a different Walmart if you keep your receipt.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by RileyJames on Tuesday February 19, 2019 @03:57PM (#19202701)
Actually that’s cool, in the US they have these features.

The Canadian Wal-Mart website was impossible in this regard, but in the US you can search only in store, today and within xx miles. Appreciate it.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by toomuchtodo on Wednesday February 20, 2019 @01:04AM (#19205937)
Home Depot and Target support this as well (Home Depot will even tell you the aisle and bin the item is in from their mobile app). Target inventory can be delayed up to 24 hours, so call ahead in case the quantity shown in store is low single digits.
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by anitil on Tuesday February 19, 2019 @10:07PM (#19205219)
I suppose people just don't want you to know, so you're forced to browse?

At one point I considered doing this as a business - paying people to walk through the store recording video that's then used to fill out a catalogue. Maybe offer it as a service to businesses.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by yellowapple on Wednesday February 20, 2019 @04:03AM (#19206643)
Unfortunately, there's a lot of stuff that simply can't be bought local (even in major cities, let alone small towns). The Internet is necessary in these cases.

The good news is that there are plenty of smaller online stores that tend to be a bit more specialized, and as long as they accept something reasonably secure like PayPal or Bitcoin, I'm a lot less nervous about shopping on those sites instead.

Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by gdulli on Tuesday February 19, 2019 @11:02AM (#19199848)
Browsing physical books is a lot more fun, too. Just looking at a shelf and picking something up and flipping through it. That's an experience you could never get on Amazon. Both in the sense of interacting with objects and also the discomfort of knowing that whatever the browse/search interface, the items you see are the results of "optimization".
Re:Amazon Caught Selling Counterfeits of Publisher’s Compute... by cascom on Tuesday February 19, 2019 @11:16AM (#19199973)
Agree - except for things that are <~$20 and don’t have a super high confidence of being in stock (random calculator battery or special kitchen utensil etc)