If a teacher's work email is anything like my email inbox at work, ~90% of emails just go away if ignored. The other ~10% email again if it's actually important.
Once your contacts are "trained" not to expect instant feedback to every email they send you, you can often get some actual work done.
A government school has an enormous advantage over private schools in that it’s free at the point of use. You can be a lot worse than the competition if the competition is expensive and you’re paid for by tax money.
It has given rise to a bargaining mentality.
I think I see your point of view, but IMO that is too narrow a definition of "stakeholder".
One of the more commonly-accepted definitions of "stakeholder", at least from a project-management standpoint, would be:
"an individual, group, or organization, who may affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project"
Even in my work, I tend to think of stakeholders as those who stand to lose or gain based on the outcome -- literally, those who have a stake in the outcome. Many of them are active participants, but not always.
Just my 2 cents... I might be far from typical in this viewpoint.
That said, the teachers do have a responsibility to respond to parents. But they should never give in to helicopter parent special requests for extra credit.
Are you sure about that?
In my opinion the teachers have a responsibility to do the best damn job they can teaching their students. Meetings, parent emails and "admin paperwork", etc. are all a distant second.
I know my brother pushes back against it, and just says there are not enough hours in the day to respond to the requests of the hundreds of parents of all of his students.
It does. If the matter is actually important/urgent he will call a parent to speak to them directly, or the matter can be discussed at the next parent/teacher interview.
The unimportant ones go away.