MailChimp deleted my account with no warning

Re:MailChimp deleted my account with no warning by alfanick on Wednesday December 19, 2018 @10:38AM (#18716325)

> I never used MailChimp but if I did then I would assume that the mailing lists I built with their service would be 99.999% secure, and that I'd always be able to access it even if they went out of business.

You're saying you never used service X, yet you would absolutely trust service X and assume that even when service X is out-of-businness, you can access data related to you.

That's very surprising to read, I'm exactly the opposite - own your data, don't trust any service, they always can go away, at any random moment.

This makes me wonder, what is more popular? Absolute trust or -ENOTRUST?

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Re:MailChimp deleted my account with no warning by abc-xyz on Wednesday December 19, 2018 @10:59AM (#18716510)

Yes, because their entire business model is built around email marketing, and despite not using MailChimp then they're as far as I know the biggest player. Give me a couple of hours and then I can guarantee 99.999999% durability for almost no cost through Google/Amazon services. I would be very sad if MailChimp can't gaurantee the same.

Edit since I can't reply: We're talking about durability of their mailing lists, not uptime. At least that's my intention. That Google/Amazon or MailChimp might experience downtime doesn't have any impact on the durability promises. I would also expect MailChimp (rather than all their customers) to do regular backups.

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Re:MailChimp deleted my account with no warning by crankylinuxuser on Wednesday December 19, 2018 @11:50AM (#18716975)

Uptime for themselves != Uptime for customers

You absolutely have to consider TOS, account disablement, and other service provider-caused downtime.

And from what I've seen, no uptime calculation adds in account issues like this. And I'd really like to see how fast their resolution is.

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