Re:MailChimp deleted my account with no warning
by crankylinuxuser on Wednesday December 19, 2018 @11:50AM
(#18716975)
Uptime for themselves != Uptime for customers
You absolutely have to consider TOS, account disablement, and other service provider-caused downtime.
And from what I've seen, no uptime calculation adds in account issues like this. And I'd really like to see how fast their resolution is.
Edit since I can't reply: We're talking about durability of their mailing lists, not uptime. At least that's my intention. That Google/Amazon or MailChimp might experience downtime doesn't have any impact on the durability promises. I would also expect MailChimp (rather than all their customers) to do regular backups.