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Re:MailChimp deleted my account with no warning by abc-xyz on Wednesday December 19, 2018 @10:59AM (#18716510)
Yes, because their entire business model is built around email marketing, and despite not using MailChimp then they're as far as I know the biggest player. Give me a couple of hours and then I can guarantee 99.999999% durability for almost no cost through Google/Amazon services. I would be very sad if MailChimp can't gaurantee the same.

Edit since I can't reply: We're talking about durability of their mailing lists, not uptime. At least that's my intention. That Google/Amazon or MailChimp might experience downtime doesn't have any impact on the durability promises. I would also expect MailChimp (rather than all their customers) to do regular backups.

Re:MailChimp deleted my account with no warning by crankylinuxuser on Wednesday December 19, 2018 @11:50AM (#18716975)
Uptime for themselves != Uptime for customers

You absolutely have to consider TOS, account disablement, and other service provider-caused downtime.

And from what I've seen, no uptime calculation adds in account issues like this. And I'd really like to see how fast their resolution is.