News for hackers. Stuff that matters.
Re:Instacart and Amazon-owned Whole Foods are parting ways by chimeracoder on Thursday December 13, 2018 @07:12PM (#18677336)
> The American notion of staff that hovers over and/or badgers you constantly is largely absent.

This is a straw man. Nobody in the US expects this - and in fact, it's rare that this even happens. At most the server will "interrupt" you once once your food arrives to check in, and even that varies by restaurant.

> In many countries, customers expect to be left alone until they signal the wait staff for something

I think you're missing what people are talking about when they talk about "terrible or slow service" in Europe. It's not that they wait for you to signal to them, but that they take so long to appear where you can find them in the first place, and that once you do grab their attention, they still take ages to actually come and serve you. They're not necessarily doing anything important or urgent (chatting idly with their coworkers, wiping down the bar, what have you), and it's eminently clear that they simply don't view providing prompt and effective service to customers as their priority.

I could give countless stories of how slow and inefficient service in Europe tends to be, or even how downright rude servers can be.

For the record, yes, this is a strictly European phenomenon. There are plenty of other places in the world (both where tipping is expected and where it isn't) where this is not an issue.

Re:Instacart and Amazon-owned Whole Foods are parting ways by albedoa on Friday December 14, 2018 @12:23AM (#18678649)
> Nobody in the US expects this - and in fact, it's rare that this even happens. At most the server will "interrupt" you once once your food arrives to check in, and even that varies by restaurant.

I live in the North East, and not only does a typical experience involve frequent table visits, it is an increasingly popular topic when discussing restaurants and sharing or writing reviews. People will raise it before mentioning the food!

Re:Instacart and Amazon-owned Whole Foods are parting ways by dragonwriter on Thursday December 13, 2018 @07:20PM (#18677363)
> At most the server will "interrupt" you once once your food arrives to check in

My experience is that is closer to a (frequently exceeded) minimum in US restaurants offering full table service than a maximum (except for the rare case where the server completely disappears and neither checks nor can be summoned without accosting a busser or some other server, but those are presumably employee failures and not restaurant practice.)

Re:Instacart and Amazon-owned Whole Foods are parting ways by zdragnar on Thursday December 13, 2018 @07:47PM (#18677499)
Having lived in the US all my life, service typically goes as follows:

Host seats you

Waiter delivers menus, asks if you want drinks

Waiter returns with drinks, asks if you're ready to order, and if not, comes back 5 min later

Waiter delivers food

Waiter comes back in 5 minutes to make sure it's to your liking

Waiter comes back to ask if you want dessert, and if not, hands you the bill.

If you've taken a long time to eat, they may return once or twice to keep your drinks topped off.

That's it. It's formulaic and quite standard. In my decades of living in various states, I've never had an experience like I see EU folk on here complain about.

Re:Instacart and Amazon-owned Whole Foods are parting ways by ksec on Thursday December 13, 2018 @11:29PM (#18678485)
>Waiter delivers menus, asks if you want drinks

Waiter returns with drinks, asks if you're ready to order, and if not, comes back 5 min later

Waiter delivers food

Waiter comes back in 5 minutes to make sure it's to your liking

Waiter comes back to ask if you want dessert, and if not, hands you the bill. >

Which in certain places is precisely too much? What is considered to be minimal and norm by some, is too much by others.

I will ask for Drinks,

I will ask to place orders,

I will ask for desert when I want to,

I will tell you if the food is bad, or more like I will not tell you and leave it on the plate.

Don't come and talk to me with small talks, I am enjoying my time with my guest.

And I will ask for bills

The only thing the waiter have to do is to keep an eye on the table from time to time because he or she should know what the stages of that table is up to.

You see, that is the difference with expectation. Push and Pull. Americans expect the Services to be Pushed to them, while many others expect services only when asked, Pull. ( I wish I could think of a HTTP jokes here )

As to the tipping culture, in some places it is absolutely insulting to tip.

And no, A Glass of water is not a standard part of services before you ask.

Re:Instacart and Amazon-owned Whole Foods are parting ways by dragonwriter on Thursday December 13, 2018 @08:00PM (#18677563)
Having also lived in the USA all my life, several rounds of checking in if they can get anything else, refill drinks, and/or clear plates are also common, though not universal (and better—read, roughly, more expensive—establishments will do much of that without asking and so interrupt less for the same end result.)
Re:Instacart and Amazon-owned Whole Foods are parting ways by craftyguy on Friday December 14, 2018 @12:09PM (#18682411)
> Nobody in the US expects this

GP did.