>but part of their job is (usually) also keeping employees happy.
Because happy employees are less likely to be a legal liability, and happy employees are more productive and more compliant with company policy.
> happy employees are more productive and more compliant with company policy
And also less likely to leave but why is that a problem?
In the end all employees are only there to make the company money. I really don't see why HR is any better or worse than the engineering department. Everyone is just trying to make a living so I don't see any point in looking down on them for it.
People shouldn't look down on HR, however they often present themselves as the friendly, impartial intermediaries between employees and the company when they aren't. You should approach talking to them the way you would talking to the police: don't if you can avoid it, but otherwise, assume anything you say can and will be used against you if it's in the company's best interests to do so.
Re:How Employers Track Their Workers
by CaptainZapp on Wednesday October 17, 2018 @04:45AM
(#18237272)
I work for a global company. When I have an HR issue I call some call center located in Poland, where they open a ticket.
The process is not different than any old tech support call.
Managers have a dedicated line, which leads to a local HR contact.
Do you see anything in this whole process designed to keep employees happy?
MM will be fun if some one in Poland with no idea of labour law in the UK or USA makes a mistake :-)
A company is made to benefit its shareholders. Sometimes employees are also the shareholders but this has historically not been the case. Historically, because of the focus on benefiting it’s owners above all else, companies have sometimes resorted to using slaves and child labor. The concept of employee-shareholders is a fairly recent invention. The concept of employee rights only gained traction in the USA during the industrial revolution.
Agricultural cooperatives, might come close...
I really don't like or agree with this characterization at all. Sure part of their job is to prevent the company from being sued but part of their job is (usually) also keeping employees happy.