News for hackers. Stuff that matters.
Re:So Your Startup Received the Nightmare GDPR Letter by annabellish on Tuesday May 29, 2018 @07:18AM (#17178061)
There's already a tonne of laws every company has to comply with. The GDPR isn't any more onerous than any of those, it's just new. Even the "nightmare letter" doesn't have anything unreasonable in it and the only reason why it might be difficult for a company to comply with would be that their internal systems and processes were already horrifying - something which we have now collectively deemed that permitting is causing more harm than good.
Re:So Your Startup Received the Nightmare GDPR Letter by cageface on Tuesday May 29, 2018 @07:30AM (#17178122)
What other laws do I have to comply with right now that are so vaguely defined and carry such horrifyingly punitive fees? I guess we'll have to wait and see how it's actually enforced but no other legal obligations I've had to consider so far when building products feel this threatening to smaller online businesses.

It's bad enough we have to deal with patent trolls. I'm not inclined to add this to my risk profile.

Re:So Your Startup Received the Nightmare GDPR Letter by Fradow on Tuesday May 29, 2018 @08:01AM (#17178300)
Other laws you had to comply with where the ones the GDPR is replacing. Several EU country had very similar law. Idon't know about the fines about such laws though, since they were not enforced.

Enforcement is what's going to matter, I'm pretty sure you could dig up other laws that are vague and have high fines, that are just not enforced and thus don't seem as threatening as the widely publicized GDPR.

Of course, I'm not a lawyer, and I may very well be wrong on my assumptions.

On the other hand, patent trolls are not part of the risk profile for our industry in the EU, since software is not patentable there.

But anyway, it makes perfect business sense for a US startup to just block the EU (or at least state somewhere that they are not complying and thus EU users shouldn't sign up) and focus on their home market until they are big enough to comply with the terms (or are willing to take the risk).

Re:So Your Startup Received the Nightmare GDPR Letter by tremon on Tuesday May 29, 2018 @08:42AM (#17178574)
The DMCA?
Re:So Your Startup Received the Nightmare GDPR Letter by Mirioron on Tuesday May 29, 2018 @09:30AM (#17178960)
If you don't use copyrighted works then DMCA is going to be a much easier problem to deal with. We have plenty of precedents to look at to assess how the DMCA works as well.
Re:So Your Startup Received the Nightmare GDPR Letter by salvar on Tuesday May 29, 2018 @10:12AM (#17179311)
> We have plenty of precedents

Did these precedents take place before or after the DMCA was enacted?

Re:So Your Startup Received the Nightmare GDPR Letter by fwdpropaganda on Tuesday May 29, 2018 @07:32AM (#17178133)
> What other laws (...)

You can't sell guns and drugs online.

If you're taking money, you have to make sure you know your customer (KYC).

I would also like to hear other examples.

Re:So Your Startup Received the Nightmare GDPR Letter by cageface on Tuesday May 29, 2018 @07:40AM (#17178194)
I feel like I have a pretty clear idea of the rules in the cases you describe. For GDPR I have no such confidence.

It seems like the smart thing for US startups to do right now is ignore EU customers until they’ve validated the business idea enough to justify the engineering and legal expenses of taking this on.

Re:So Your Startup Received the Nightmare GDPR Letter by empath75 on Tuesday May 29, 2018 @07:53AM (#17178262)
The alternative is to not collect personal information from your customers.
Re:So Your Startup Received the Nightmare GDPR Letter by JumpCrisscross on Tuesday May 29, 2018 @08:15AM (#17178391)
> The alternative is to not collect personal information from your customers

If that worked I'd embrace GDPR. Problem with "any consumer can make a complaint which requires expensive follow-up" regimes is one doesn't have to do anything wrong to incur costs. Someone can mis-interpret something and make a complaint. Now you have to interface with a regulator, which tends to be risky, expensive and time consuming.

Re:So Your Startup Received the Nightmare GDPR Letter by aninhumer on Tuesday May 29, 2018 @08:44AM (#17178588)
If you're not collecting any information "interfacing with the regulator" means replying to their email by saying "we're not collecting any information". (Assuming they even got that far, given that they'd likely take a look at your website and notice you aren't collecting any information.)

I'm not sure what's risky, expensive or time consuming about that.

Re:So Your Startup Received the Nightmare GDPR Letter by JumpCrisscross on Tuesday May 29, 2018 @08:46AM (#17178608)
Consumer says “I think you’re lying” and forwards to their national data regulator. (This is as simple as writing an e-mail.)

Data regulator now asks you questions. You must respond. Hopefully they agree with you. But maybe not! Twenty-eight regulators appointed by different political groups are a complex system. You will need to gain expertise on them or hire someone with it.

All I’m saying is that time and money might be better used elsewhere. Particularly by someone just making side projects.

Re:So Your Startup Received the Nightmare GDPR Letter by aninhumer on Tuesday May 29, 2018 @08:56AM (#17178684)
> Twenty-eight regulators appointed by different political groups are a complex system. You will need to gain expertise on them or hire someone with it. All I’m saying is that time and money might be better used elsewhere. Particularly by someone just making side projects.

If you're not collecting data, then all of this is irrelevant. You just say "I'm not collecting data". There's no nuance here.

Re:So Your Startup Received the Nightmare GDPR Letter by hartator on Tuesday May 29, 2018 @11:04AM (#17179760)
> If you're not collecting data, then all of this is irrelevant. You just say "I'm not collecting data". There's no nuance here.

How do you prove you are not collecting data?

If your use default configs of Apache, or Nginx, your access.log is probably infringing GDPR. It’s impossible to prove you’re not collecting this without an extensive audit.

Re:So Your Startup Received the Nightmare GDPR Letter by JumpCrisscross on Tuesday May 29, 2018 @09:02AM (#17178728)
> There's no nuance here

This is your interpretation. Many prominent lawyers disagree.

In any case, convincing a regulator that you are not, in fact, collecting data could be harrowing, distracting and expensive. The risk of incurring those costs probably isn’t a smart one to take for a hacker or very early-stage start-up.

Re:So Your Startup Received the Nightmare GDPR Letter by nottorp on Tuesday May 29, 2018 @10:13AM (#17179313)
> > There's no nuance here > This is your interpretation. Many prominent lawyers disagree.

I'd like to point out that it's in the interest of a proeminent lawyer to tell you that their services are needed...

Re:So Your Startup Received the Nightmare GDPR Letter by aninhumer on Tuesday May 29, 2018 @09:17AM (#17178845)
So in this hypothetical scenario, for some reason the regulator looks at your website, which presumably has no personal information inputs, no tracking analytics etc. and which you have asserted collects no personal information, and they decide that you're still somehow collecting information, and for some reason hounding your low traffic website is the best use of their limited resources.
Re:So Your Startup Received the Nightmare GDPR Letter by JumpCrisscross on Tuesday May 29, 2018 @09:20AM (#17178872)
Taking that risk (of a regulator mis-interpreting something and needing clarifications, again and again, or worse, mis-interpreting something and getting hostile) across the EU’s twenty-eight members is a good one for Facebook. Probably not for a hobbyist.
Re:So Your Startup Received the Nightmare GDPR Letter by aninhumer on Tuesday May 29, 2018 @09:25AM (#17178912)
What exactly is the risk to a hobbyist here?

Even if we assume a completely bizarre and pathologically incompetent regulator that somehow ends up zeroing in on some tiny website which exhibits no evidence of violation, the hobbyist might have to... delete their website?

Re:So Your Startup Received the Nightmare GDPR Letter by JumpCrisscross on Tuesday May 29, 2018 @09:27AM (#17178931)
> What exactly is the risk to a hobbyist here?

Have you ever responded to a regulatory enquiry?

Re:So Your Startup Received the Nightmare GDPR Letter by tome on Tuesday May 29, 2018 @10:33AM (#17179467)
If you have then perhaps you could share your experience more explicitly. It would be helpful to clarify your point of view.
Re:So Your Startup Received the Nightmare GDPR Letter by hartator on Tuesday May 29, 2018 @11:06AM (#17179786)
So, we’re hoping bureaucray will save ourself from itself by its innefiency?
[dead]
Re:So Your Startup Received the Nightmare GDPR Letter by dang on Tuesday May 29, 2018 @01:58PM (#17181483)
> Exercise some critical thinking please.

That breaks the site guidelines by crossing into incivility. Could you please not do that?

https://news.ycombinator.com/newsguidelines.html

Re:So Your Startup Received the Nightmare GDPR Letter by JumpCrisscross on Tuesday May 29, 2018 @09:12AM (#17178808)
> Isn't this true for literally all regulations and laws on the planet?

No, it’s not. Comparable statutes in the U.S. are HIPAA or the Securities Act is 1933. Most laws require, to kick off an expensive process, someone to (a) pony up to start a lawsuit or (b) convince a public prosecutor to take on the case. Dedicated regulators are established where (a) and (b) aren’t working.

Most dedicated regulators consider consumer complaints. But the response rates are reasonably low and not mandated by law. (The best complain-and-investigate regulatory regimes avoid their incumbency-promoting effects by limiting oversight of new entrants. This incumbency bias was not taken into account in the GDPR’s drafting.)

If GDPR looks identical to other laws, in the EU or U.S., to you, you may want to speak with your lawyer about it.

Re:So Your Startup Received the Nightmare GDPR Letter by jasonlotito on Tuesday May 29, 2018 @09:59AM (#17179197)
> I'm not sure what's risky, expensive or time consuming about that.

"replying to their email"

https://jacquesmattheij.com/so-your-start-up-receive-the-nig...

Re:So Your Startup Received the Nightmare GDPR Letter by aninhumer on Tuesday May 29, 2018 @01:56PM (#17181461)
The article is about someone who is collecting data. If you're not collecting data, you can just reply saying you don't have any data about them.
Re:So Your Startup Received the Nightmare GDPR Letter by fwdpropaganda on Tuesday May 29, 2018 @07:41AM (#17178202)
> I feel like I have a pretty clear idea of the rules in the cases you describe. For GDPR I have no such confidence.

I seems reasonable, but I would argue it's due to the law being new, not to some intrinsic property of it, no?

Re:So Your Startup Received the Nightmare GDPR Letter by dwild on Tuesday May 29, 2018 @11:01AM (#17179722)
> You can't sell guns and drugs online.

Don't care about that sphere of activity, never going to do any of theses.

> If you're taking money, you have to make sure you know your customer (KYC).

Can you be more precise? What are the laws about that and should'nt it be Paypal job to support that? Never wanted to compete with Paypal either..

Data is literally everywhere... that means GDPR apply to almost everything. Which is why you may see some people complains about being able to sell guns online but you will see much more people complains about GDPR.

Re:So Your Startup Received the Nightmare GDPR Letter by fwdpropaganda on Tuesday May 29, 2018 @12:52PM (#17180871)
> Don't care about that sphere of activity, never going to do any of theses.

> Can you be more precise? What are the laws about that and should'nt it be Paypal job to support that? Never wanted to compete with Paypal either..

So what you're saying is you couldn't care less unless it affects you. Got it.

This is part of my point though. You're a perfect example of what I'm talking about. Who the hell doesn't know about KYC? You just woke up to the world and realized "oh shit, regulations exist! Unacceptable!". Yes, regulations exist, and this is just another one.

> Data is literally everywhere... that means GDPR apply to almost everything.

This isn't about data, it's about PII. And PII isn't everywhere, unless you're collecting it.

> Which is why you may see some people complains about being able to sell guns online but you will see much more people complains about GDPR.

No, that's not why. The reason why is that one has been around for a long time and people got used to it.

Re:So Your Startup Received the Nightmare GDPR Letter by JumpCrisscross on Tuesday May 29, 2018 @08:45AM (#17178592)
> The GDPR isn't any more onerous than any of those, it's just new

It’s different. “Complain and investigate” regulatory regimes are expensive to comply with. That is irrespective of whether one is doing anything wrong.

These regimes aren’t inherently faulty. They’re quite good in the American securities business. But they create a palpable incumbency bias, as well as one towards those who can afford lawyers and make a useful phone call.

Such a regime would have been ideal if constrained to large companies. Rolling it out for everyone means anyone mis-interpreting something could trigger a regulatory investigation. Even if found innocent at the end, that process is harrowing, expensive and distracting.

Every jurisdiction has its costs and benefits. Europe is still a huge market. But if one doesn’t see enough revenues to justify a dedicated compliance person, it’s a market which may now make sense to delay going into.

Re:So Your Startup Received the Nightmare GDPR Letter by heyoni on Tuesday May 29, 2018 @11:38AM (#17180122)
How about we just try it? Are you from the EU? File a complaint against my website and I’ll ignore it.
Re:So Your Startup Received the Nightmare GDPR Letter by Mirioron on Tuesday May 29, 2018 @09:28AM (#17178937)
>Even the "nightmare letter" doesn't have anything unreasonable in it and the only reason why it might be difficult

How about another reason: it simply increases administrative costs. If you have enough users firing these letters off then you could end up spending a significant amount of time simply responding to these letters. Something has to pay for all of that, and it's not like this cost is going to go away at some point, so the entire business model has to be set up in a way where it can just eat this cost.

Re:So Your Startup Received the Nightmare GDPR Letter by 3pt14159 on Tuesday May 29, 2018 @09:15AM (#17178835)
The problem is that there is a lower floor of a $20m fine. Big corps can risk a 4% hit, but for anyone struggling to get a small startup off the ground the fine is too onerous.

As far as I'm concerned the process should be like this:

1. EU issues warning and cuts off traffic to the domain after 30 days.

2. Startup fixes GDPR compliance.

3. EU unblocks startup.

Only after the company breaks GDPR after getting unblocked should they be hit with this massive fine. For those of us that don't give a shit about Europe it's so frustrating having to worry about how we have to comply.

And before someone says something about "it's only for companies targeting the EU" that isn't as clear as people make it out to be. An errant ad, or a single conference talk, or even engagement on social media can be construed into requiring GDPR compliance.

But of course the reason the EU didn't want to block corporations flouting the GDPR technically is because they saw the arms race happening in China and decided that they didn't want a second firewall. So instead they went the lazy route and they pushed the whole mess on small startups that aren't the problem in the first place. Large corporations are the problem. The fundamental design of the internet and web is the problem.

Re:So Your Startup Received the Nightmare GDPR Letter by Tomte on Tuesday May 29, 2018 @09:24AM (#17178904)
> The problem is that there is a lower floor of a $20m fine

I don‘t believe that you truly believe that, after it has been refuted a dozen times in every single GDPR discussion.

There is no lower floor. There is not even an obligation to hand out fines.

Re:So Your Startup Received the Nightmare GDPR Letter by Mirioron on Tuesday May 29, 2018 @09:36AM (#17179008)
There is nothing stopping them from doing so though. Maybe they're having a bad day or simply don't like you very much. Some of the data protection authorities have like one to two dozen people working at it total.
Re:So Your Startup Received the Nightmare GDPR Letter by Tomte on Tuesday May 29, 2018 @09:43AM (#17179059)
There is a lot stopping them, namely the law itself and the courts.

But that is irrelevant in this thread.

There is no lower floor. That was a lie!

The authorities can easily fine someone a thousand Euros or a million Euros.

Re:So Your Startup Received the Nightmare GDPR Letter by relics443 on Tuesday May 29, 2018 @11:39AM (#17180130)
Oh the law. Good one.

The same law that fined me $1,800 because a posted notice fell off my door in a blizzard? The same law that allowed the judge to uphold the fine by saying "I don't believe you". Bureaucracy sucks, and the second it gets its tentacles on you, no amount of cheek clenching is gonna delay the inevitable.

Re:So Your Startup Received the Nightmare GDPR Letter by Mirioron on Tuesday May 29, 2018 @10:42AM (#17179550)
You mention the law here. Where in the law does it indicate that the DPA can't assign the maximum fine on the first offense even if it is trivial?
Re:So Your Startup Received the Nightmare GDPR Letter by Tomte on Tuesday May 29, 2018 @10:51AM (#17179609)
Search for the word "proportionate".

Again, you're derailing. I was replying to the claim that no fine lower than 20 million Euros could possibly be imposed.

Re:So Your Startup Received the Nightmare GDPR Letter by detaro on Tuesday May 29, 2018 @10:47AM (#17179580)
In the long list of factors to consider when determining the fine, which the DPA will be found to not have given the legally required consideration on appeal of the fine, if you assume a DPA is going to be stupid enough to try.
Re:So Your Startup Received the Nightmare GDPR Letter by GiuseppaAcciaio on Tuesday May 29, 2018 @09:33AM (#17178984)
It's not a 20m / 4% floor, the fines will be discretionary and most importantly are likely to be incremental. EU regulatory authorities do not usually operate in a "shut your service off for non-compliance" mode: assuming they receive a tip-off about your business not being compliant with GDPR 1) they send you a notice and ask for proof of compliance. If you produce evidence, the case is likely closed. 2) assuming you can't produce that evidence, they will give you a warning and a deadline by which to become compliant. A small fine may be levied at this time 3) if the deadline passes without you having done anything, they will eventually get round to giving you a new date, issue a sterner warning and increase the fine for non compliance. To get a $20m fine you'd have to be a massive corporation and be caught repeatedly flaunting the regulation in an outrageous and damaging way (for the consumer); any idea of closing off your small service / website / whatever to EU users because of the perceived risk of a fine is a massive overreaction.
Re:So Your Startup Received the Nightmare GDPR Letter by 3pt14159 on Tuesday May 29, 2018 @10:09PM (#17184478)
The max fine is 4% with a $20m floor.

People play games with language and try to pretend that just because judges have discretion that this isn't somehow ridiculous.

It is not mandatory that the EU issue a warning. What the EU should have done if they didn't want small startup owners to freak out is they should have made the process clearer and if the $20m level is only aimed at massive corporations then why make it $20m at all? Why not just make it 10% of revenue? I'm not from the EU, I have no idea how the EU court system works. They did not make this easy for small startups.

Re:So Your Startup Received the Nightmare GDPR Letter by GiuseppaAcciaio on Wednesday May 30, 2018 @10:47AM (#17188067)
Let's read the actual document then shall we? It's written in plain enough language for anyone to understand: http://ec.europa.eu/newsroom/just/document.cfm?doc_id=47889 20m is one of the two ceilings (the other being 10m) for fines, and in several paragraphs in the document I linked the principles of discretionality, effectiveness and proportionality are stated. If a regulator tried to levy a $20m fine against a startup for a first offence, there would be a strong case to appeal the ruling at an EU court