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A comment on Credit card fraud warning signs. Parent comment

Re:Credit card fraud warning signs by yani on Friday April 27, 2018 @02:21PM (#16942993)
Stripe fraud prevention is not sophistocated at all. I have been trying different fraud prevention providers and all of them are lame. They check if the ip of the buyer matches the billing location of the card and if not they will not accept the order. So far, the best method I have diwcovered is to verify the order by phone. The phone number provides me with extra knowledge about my customer. I can match their buying ip address with it. I can talk to the customer in their language to verify they are who they say they are. It is not bulletproof but I have yet to see fraudster go to that extend.

When you learn enough about your customers, you should be able to roll out your own fraud prevention solition because generic ones are broken. Here is a recent report about what works and what does not in the generic fraud prevention tools: https://www.braintreepayments.com/resources/kounts-mobile-pa...

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Re:Credit card fraud warning signs by Cyph0n on Friday April 27, 2018 @03:59PM (#16943818)
> I have yet to see fraudster go to that extend.

You must be in a field with relatively low-volume/low-effort fraud.

I knew of many fraudsters who used to go through phone verification to buy game currency with stolen CCs. This was back in 2011, mind you.

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Re:Credit card fraud warning signs by bpicolo on Friday April 27, 2018 @02:26PM (#16943043)
Those graphs are entirely survey-based subjective, there's no metrics at all, and it's also an advertisement for Braintree's fraud service
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Re:Credit card fraud warning signs by yani on Friday April 27, 2018 @02:35PM (#16943115)
Look at the original report that the graphs are based on. I think that's where the useful data is.

Braintree's fraud prevention is poor and based on generic metrics. One of my businesses had 32% chargebacks with their service.

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Re:Credit card fraud warning signs by bpicolo on Friday April 27, 2018 @02:40PM (#16943160)
30% is an order of magnitude higher than the typical industry fraud-attempt rate. If 30% of orders were charged back you probably had other issues? That's pretty nuts
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Re:Credit card fraud warning signs by pkaye on Friday April 27, 2018 @02:47PM (#16943220)
Curious what kind of products do you sell?
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Re:Credit card fraud warning signs by yani on Friday April 27, 2018 @02:49PM (#16943236)
Software for backing up sites.
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Re:Credit card fraud warning signs by Kalium on Friday April 27, 2018 @03:05PM (#16943376)
> It is not bulletproof but I have yet to see fraudster go to that extend.

There's a comment upthread in which someone describes dealing with a fraud ring that uses a call center to defeat exactly this approach. Anecdotally, I know shop owners who have also dealt with would-be fraudsters who will happily talk to them over the phone.

Which is not to say that your experience is anything less than completely valid! It just might not encompass the whole of the range of possible valid experiences.

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