It was the same thing, pre-crisis, in finance. "Of course I screwed him on pricing! He isn't my customer, he's a counterparty. He should have expected I'd screw him."
When an industry is making money to society's detriment, it will not fix itself.
This is something that is wholly uncovered in this whole debacle -- aggregate data (aka "anonymized" data ) is the cake beneath the icing. While Facebook et al may play nicely with regulators (and the general public) by quickly backing away from wholesale "unfiltered" data access, they can skirt the rules by providing "researchers" with anonymized data.
All of them want this anonymized data for their own analytics reporting to measure success metrics and most will walk away when the spigot is closed.
Probably, given the many past cases of academics using this kind of data to demonstrate de-anonymization attacks, with some very special vetting of who the researchers are and where their loyalties lie.
Here's a decent writeup of their first big research-related privacy blunder: https://www.chronicle.com/article/Harvards-Privacy-Meltdown/...
1) industries can evolve to no longer be predatory against their own customers/consumers of their services, or
2) just because one sector participant is behaving in immoral behaviour doesn’t mean all are, and labelling the entire industry as corrupt as a result may not be fair.
People often talk about ethics and values when they expect it from others or wider society. Yet they often fail to act in ethical ways when it comes to them and somehow manage the dissonance.
Our current system incentivizes profit over all else and many will respond to this. If our system rewards unethical behavior we should not be surprised with the results. Regulations around safety, environmental, labour and other ethical issues have to be put in place to temper the worst impulses. If slavery was legal many would be willing justify it as long as they gained from it.
We will have to regulate and disallow micro targeting that drives this insatiable need to stalk users and hoover data to build incredibly invasive profiles. And unless something is done it will keep getting worse.
Can we at least pretend to argue in good faith?
If you put economies on a line between free markets and communism, the economies do better the closer they are to free markets.
> and room for new thinking.
About every mix has been tried already, and the results are clear.
How do you explain to grandma that publishing photos of her grandkids is to the detriment to society as a whole?
I think it's important to remember that Facebook provides a service people really want, which makes it hard to convince them to mistrust it.
Most countries have consumer protection laws to protect the rights of customers and stop deceptive business practices. When a significant portion of a company's customers feel deceived, it's easy to see that the company is not being honest to their customers.
[0] https://www.theatlantic.com/technology/archive/2012/03/readi...
Afterwords we had time for open questions, and I joined the line. When it became my turn, I asked the owner about whether he had any ethical or moral qualms about what he was doing and he just laughed. He gathers data from hidden interactions with client websites (fashion brands, for this demo) to quite literally 'follow the customer around' and 'influence their purchasing decisions'. He was quite proud of just how deep into his shoppers' lives his product was integrated.
When I looked around the room during the height of this exchange, most everyone seemed indifferent and only a few seemed to acknowledge or validate my arguments. It was a supremely disappointing and depressing experience.