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Re:Amazon won't sell you a Chromecast, but they will sell a ... by macspoofing on Saturday March 03, 2018 @05:03AM (#16508650)
>Amazon has a major issue with screening against knockoffs and counterfeits

Does it ever! I refuse to buy expensive electronics or equipment on Amazon after getting burned with a knockoff Bose headphones and SWISSGEAR luggage. You don't even get the benefit of cheap prices as those things were within reasonable range of their typical retail price (and with luggage the price fluctuation is always high). It's insane.

Re:Amazon won't sell you a Chromecast, but they will sell a ... by 0x0 on Saturday March 03, 2018 @05:12AM (#16508667)
Apparently you can even be denied Global Entry for buying from Amazon: https://www.racked.com/2018/1/8/16849298/amazon-counterfeits...
Re:Amazon won't sell you a Chromecast, but they will sell a ... by PebblesHD on Saturday March 03, 2018 @05:33AM (#16508708)
That was a very interesting read, with a few points about sharing of listings pages I hadn’t previously considered, thanks for posting it! The main point though, around being flagged for importing counterfeits is particularly concerning to me as a frequent traveller...
Re:Amazon won't sell you a Chromecast, but they will sell a ... by mynameisvlad on Saturday March 03, 2018 @11:21AM (#16509944)
I'm sure they're allowed to do this since the membership agreement is incredibly strict and allows for no room for mistakes, but that doesn't mean they should be. Generally speaking, laws take into account intent and treat cases differently (or not at all) based on what the intent of the action is.

It's pretty clear here that the person didn't intend to import a counterfeit bag (why pay full price for it?)

Re:Amazon won't sell you a Chromecast, but they will sell a ... by baldfat on Saturday March 03, 2018 @08:43AM (#16509224)
I use to buy my electronic from specialty shops. Cameras from B&H and audio from Sweetwater. I switched because my purchases were less frequent and as much. My day to day work is education and I do side work and small videos for work. I know that B&H has had problems with ethical treatment of their workers and were fined $3.4 million by the labor department. One I heard things have been corrected and that things are different there but they actually were the only place I could go to get everything I needed. If you make a Purchase Order you don't want to fill out multiple of ones from new vendors.

Fast forward to last week I was given a budget of about $6,000 to purchase company equipment and I looked at Amazon for 2 minutes and went right to B&H. After I submitted my order to my company I looked up everything on Amazon to see what I was missing. Well everything was bundles or weird price ranges with only 1 or 2 items left for sale. After 45 minutes I realized that it was a mess and I couldn't come up with a clear answer of how much anything was going to cost unless I had a credit card (We do purchase orders) and just looking things up it was a whole $50 less. Glad I went to a single seller.

Re:Amazon won't sell you a Chromecast, but they will sell a ... by AJ007 on Saturday March 03, 2018 @12:27PM (#16510338)
The last expensive electronic item I got from amazon was a surround sound speaker. It can beat up as shit in a box. I ordered another of the same speaker off eBay, came in pristine condition.
Re:Amazon won't sell you a Chromecast, but they will sell a ... by Shivetya on Saturday March 03, 2018 @09:29AM (#16509379)
well one issue is that the counterfeit gear is pushing out legit items. it is a bizarre day when I resort to buying from Ebay sellers to get what I want.

now I have not see the issue in food products, I tend to buy certain condiments and garnish type items via Amazon as they are not locally available but given time and Amazon's looking the other way with the marketplace I expect it

Re:Amazon won't sell you a Chromecast, but they will sell a ... by sdiepend on Saturday March 03, 2018 @05:23AM (#16508687)
How did you see it was a knockoff? What gave it away, just curious.
Re:Amazon won't sell you a Chromecast, but they will sell a ... by macspoofing on Saturday March 03, 2018 @06:18AM (#16508816)
For the Bose headphones, I went online and found some guides that pointed out things to look for.

For the SWISSGEAR luggage, I went to a retail location and inspected the same model ... also, couldn't register the serial number.

Both knockoffs were of pretty good quality, but not at the same level as the originals.

Re:Amazon won't sell you a Chromecast, but they will sell a ... by oxymoran on Saturday March 03, 2018 @07:32AM (#16509002)
Don’t buy name brands from 3rd party sellers on Amazon. Pretty simple. Purchasing on amazon isn’t about getting a “deal”, it’s about getting something at or around retail price without having to go to the store. If you are looking for cheap name brand items, go to TJMax or something.
Re:Amazon won't sell you a Chromecast, but they will sell a ... by nkrisc on Saturday March 03, 2018 @08:56AM (#16509257)
I consider myself a sophisticated internet user and even I can't really tell how to know if a seller is the "real brand" page or not.

I recently bought a Hario coffee grinder. I looked at what I thought was the official page for the item on Amazon (not a third party seller) yet 10-15% of the reviews all complained about receiving a counterfeit. That's when I gave up and bought it at Williams Sonoma.

Re:Amazon won't sell you a Chromecast, but they will sell a ... by ajmurmann on Saturday March 03, 2018 @09:15AM (#16509330)
That brings up another big Amazon issue. Reviews for related but not identical products hey thrown in together. It's supposedly the same product in this case, but different vendors. So the product reviews aren't the right place in this case. Sometimes these get grouped in the same listing and you can see vendor ratings under purchase options (clicking "new & used"). I feel I've seen this not frequently with books though. Talking about books. Here Amazon throws all versions together. Kindle version has typos from bad OCR? That review is now going to be for all versions. A foreign language book has multiple translations? All get the same review. I recently wanted to buy a particular translation of The Brothers Kamazorov. That was a incredibly frustrating experience. Several versions available didn't list the translator in the description. One I found the right one and clicked on Kindle version I'm surprised to see a totally different translation. On top of that the bulk of the reviews are talking about how a particular translation is bad. It's just a giant cluster fuck.
Re:Amazon won't sell you a Chromecast, but they will sell a ... by vlozko on Saturday March 03, 2018 @11:25AM (#16509969)
I get the sense that there’s something wrong with reviews, too. It’s as if it’s far too restrictive to be able to write a negative review or the seller has far too much freedom to prevent negative ones from posting.

My anecdotal case was buying a lamp for a DLP TV. The seller claimed to provide a 1 year warranty and mine burn out after 11 months. However, there was absolutely no means to contact the seller. I tried reached out to Amazon to get it, but to no avail. Finally, I resorted to leaving a negative review about the product and seller. Within a day I was sent an email saying my review violated some rules that state I’m not allowed to be critical of the seller, only the product. I was flabbergasted. So I rewrote it without any direct mention of the seller and the same thing happened. At that point, I just gave up. The seller is still there, selling non-existing one year warranties.

Re:Amazon won't sell you a Chromecast, but they will sell a ... by Oishikatta on Saturday March 03, 2018 @01:55PM (#16510868)
There are item reviews and seller reviews - they are entirely separate. In this situation I would definitely agree that it is too restrictive, because seller reviews are limited to 90 days after purchase.

https://www.amazon.com/gp/help/customer/display.html/ref=aw/...

Re:Amazon won't sell you a Chromecast, but they will sell a ... by Quenty on Saturday March 03, 2018 @10:11AM (#16509541)
I bet part of Amazon’s motive is the fact that people are more likely to buy something if the reviews are good, and there’s a lot of them.
Re:Amazon won't sell you a Chromecast, but they will sell a ... by ajmurmann on Saturday March 03, 2018 @10:41AM (#16509703)
Maybe. Funny enough though I looked into buying The Brothers Kamazorov a year ago or so and have up because I didn't know what translation to buy and the reviews all being mixed together just fed my confusion and I have up. I only came back to it because someone on a podcast recommended a particular translation.
Re:Amazon won't sell you a Chromecast, but they will sell a ... by nsomaru on Saturday March 03, 2018 @11:24AM (#16509959)
Could you name the podcast and the translation?
Re:Amazon won't sell you a Chromecast, but they will sell a ... by ajmurmann on Saturday March 03, 2018 @11:44AM (#16510084)
As almost everything I talk about it happened on econtalk: http://www.econtalk.org/archives/2018/02/jordan_peterson.htm...

The translation is by Constance Garnett. They only mention the book in passing. If I wouldn't have been wanting to read the book since years and called Russ Roberts highly the podcast wouldn't have made me want to read the book. It was in no way the topic of the episode or even close.

Re:Amazon won't sell you a Chromecast, but they will sell a ... by Slansitartop on Saturday March 03, 2018 @11:16AM (#16509910)
> Purchasing on amazon isn’t about getting a “deal”

No, it is, or at least it was. When online shopping got big, up until a few years ago, the prices were usually better than physical retail (but with higher latency due to shipping). It only got popular because you were getting a deal (if only dodging sales tax), and most people were conditioned to think that online shopping = good deal (compared to physical retail).

But you're right, in 2018 Amazon's for paying retail and gambling that you didn't get a counterfeit (the chance of which varys depending on the kind of product), and then waiting for it to arrive.

For me that doesn't make any sense, so I've stopped shopping there for anything I can find locally in a retail store.

Re:Amazon won't sell you a Chromecast, but they will sell a ... by Silhouette on Saturday March 03, 2018 @01:53PM (#16510852)
For me that doesn't make any sense, so I've stopped shopping there for anything I can find locally in a retail store.

People often say that media like CDs and DVDs/Blu-rays are on the way out and it's all online downloads now, but at least here in the UK I still buy probably 90% of the films I watch at home and maybe half of the TV shows on disc, because the likes of Netflix simply don't have a big range of big name titles, or don't get them until several years after they come out.

Sadly, most of the good local stores where I used to buy discs have closed down, in large part thanks to online sellers undercutting them and driving them out of the market. The likes of Silver Screen, where you could go in and browse for almost any film or TV show you liked on disc and probably pick up something new to try on an offer while you were there, have gone the way of the dinosaur. All that's left is a few of the recent blockbusters in the big stores. I'm not convinced this is progress!

We do at least still have one decent bookshop in town, which is a blessing because Amazon's handling of books is apparently so careless that I was returning a crazy number of them just because they arrived marked, ripped or otherwise not in brand new condition. I've gone back to buying the majority of my books, and anything I possibly can if it will be a gift, in bricks and mortar stores so I can see it's in good condition before I buy it, and where I can also browse for related material that I might also like to pick up while I'm there.

Tech-wise, I wouldn't trust Amazon for anything more sophisticated than a network cable or USB hub. This is a merchant that ships hard drives in over-sized boxes with a bit of tissue paper for padding, and then seems to have trouble understanding why we decline the delivery. There are plenty of specialist tech merchants who will supply more serious gear packaged properly, from reputable sources, and typically at about the same price anyway.

Re:Amazon won't sell you a Chromecast, but they will sell a ... by dragonwriter on Saturday March 03, 2018 @10:31AM (#16509637)
> Don’t buy name brands from 3rd party sellers on Amazon

No, don't buy name brands from Fulfilled by Amazon sellers (including Amazon itself) on Amazon, only from known-good third-party non-FBA sellers (exception, Amazon is okay if there are no FBA sellers for a product), since Amazon commingles inventory from FBA sellers (including themselves), so you never know which seller actually sourced a good purchased from an FBA seller.

Re:Amazon won't sell you a Chromecast, but they will sell a ... by vlozko on Saturday March 03, 2018 @11:30AM (#16510003)
There’s something seriously wrong if this is the advice being doled out. It’s as if we’re ok with the haphazard shopping experience and there’s a set of guidelines on avoiding being scammed. It’s the kind of thing I never have to worry about with so many other retailers but we all stick with Amazon because Prime perks.
Re:Amazon won't sell you a Chromecast, but they will sell a ... by home_boi on Saturday March 03, 2018 @07:02PM (#16512469)
One last case, some manufacturers are the only sellers for their product (like Anker).
Re:Amazon won't sell you a Chromecast, but they will sell a ... by kalleboo on Saturday March 03, 2018 @07:35AM (#16509013)
Amazon comingles goods in their warehouses between themselves and various sellers. You can buy something sold "by Amazon" and get sent an item sent to Amazon by a third party seller.
Re:Amazon won't sell you a Chromecast, but they will sell a ... by oxymoran on Saturday March 03, 2018 @07:47AM (#16509054)
Right, meaning fulfilled by Amazon. But they have the brand registry indicating that something is “of a brand”. So you are saying that these products can be counterfeits? The item from the post says it’s “by wish power” not google(the logo is certainly alarming though). It’s a knockoff sure, but a pretty obvious one. I order everything from Amazon and I have never ever had a single problem with that. I am a pretty diligent shopper so maybe that helps?
Re:Amazon won't sell you a Chromecast, but they will sell a ... by taylorexpander on Saturday March 03, 2018 @07:53AM (#16509084)
Right, so when you buy things from Amazon you have several options:

1. Items sold by Amazon. 2. Items sold by 3rd parties and fulfilled by Amazon. 3. Items sold by 3rd parties and shipped by 3rd parties.

The problem is that items in their fulfillment centers, (1) and (2) are mixed together. Just because you buy something sold by Amazon doesn’t guarantee that you won’t be sent a counterfeit item that a 3rd party sent to amazon to use for fulfillment.

Re:Amazon won't sell you a Chromecast, but they will sell a ... by awakeasleep on Saturday March 03, 2018 @10:56AM (#16509788)
There is actually a new category of products sold and shipped by third parties that still count as prime shipping somehow.
Re:Amazon won't sell you a Chromecast, but they will sell a ... by leeoniya on Saturday March 03, 2018 @11:33AM (#16510024)
we have Prime products that we mfg, sell and ship directly. basically you have to be very diligent about shipping by their cutoff times and use a service that guarantees the delivery date and must generate your shipping labels through amazon so they can track it all. we hooked up our existing ups account and dont have to purchase shipping through amazon. we ship out all orders same day (not just amazon) but it's easy to lose Prime status if you fall behind.
Re:Amazon won't sell you a Chromecast, but they will sell a ... by partisan on Saturday March 03, 2018 @08:13AM (#16509152)
Is there a source confirming this?
Re:Amazon won't sell you a Chromecast, but they will sell a ... by home_boi on Saturday March 03, 2018 @10:48AM (#16509745)
https://www.amazon.com/gp/help/customer/display.html/?nodeId...

Everything except for topical/consumable items and items with an expiration date can be conmingled.

Re:Amazon won't sell you a Chromecast, but they will sell a ... by partisan on Saturday March 03, 2018 @12:04PM (#16510192)
Thank you for finding that. It's hard to believe they haven't considered the potential issues that arise from this. Or they have considered the issues and found it financially viable to ignore them.
Re:Amazon won't sell you a Chromecast, but they will sell a ... by mannykannot on Saturday March 03, 2018 @08:29AM (#16509186)
Was this not exactly the problem with eclipse glasses last summer? People who ordered the real thing were being shipped dangerous knock-offs.
Re:Amazon won't sell you a Chromecast, but they will sell a ... by wlkr on Saturday March 03, 2018 @08:35AM (#16509196)
This article [0] seems pretty comprehensive. I recall there being a thread here on this topic fairly recently but I can't seem to find it now.

[0] https://www.forbes.com/sites/wadeshepard/2017/12/13/how-to-p...

Re:Amazon won't sell you a Chromecast, but they will sell a ... by opencl on Saturday March 03, 2018 @11:28AM (#16509982)
https://news.ycombinator.com/item?id=16498013

Just a few days ago this was on the front page, an article by a small business owner selling their product on Amazon complaining both in the article and the comments that even when a product is in the brand registry they are woefully ineffective about dealing with counterfeits.

This not-Chromecast is a really bad example because it's not actually claiming to be a Chromecast, but I have certainly ordered products on Amazon and received knockoffs before. Inventory comingling makes it basically impossible to ensure you're getting what you order because even if you order from a reputable seller it might come from somebody else entirely.

Re:Amazon won't sell you a Chromecast, but they will sell a ... by LoSboccacc on Saturday March 03, 2018 @09:13AM (#16509321)
Unless they do commingled inventory, then you may be getting a counterfeit even when purchasing from the name brand store. The discussion about that comes up regularly enough on here, so it’s not hard to find references.