It'd be extremely easy to limit the impact of it by not eliminating the freebie for everyone, recognizing that there's societal value in enabling these online marketplaces.
Think Systematically Important Financial Institutions [1]. The "too big to fail" banks bear the toughest capital requirements, your local community bank doesn't. The same can be done for the tech industry.
[1] https://en.wikipedia.org/wiki/Systemically_important_financi...
These platforms would just ban everything that is slightly controversial, on the off chance that they could be sued for it.
It is not about the rights of the companies that I care about. What I don't want is for this kind of massive censorship to happen to the users of these sites.
Immunity allows users to remain free and mostly unregulated. It is what makes the internet useful.
And I care about this issue, even though it would be "legal" for these companies to ban everything controversial, so please don't say "The 1st amendment protects you from the government, not private companiezzz!!"
Google, Facebook, Amazon exercise editorial control of their platforms all the time. They delete spam, malware, porn. Just this week Google pulled right wing YouTube content as they moved to remove gun content [1]. They banned anything with the word "gun" in their shopping search [2]. These were never neutral platforms and they never pretended to be. The tech industry lobbyists cloak themselves in the language of free speech and liberty to avert regulation, but they have always been censoring content on their platform if it served their commercial interests.
[1] https://www.bloomberg.com/news/articles/2018-02-28/youtube-s...
[2] https://www.engadget.com/2018/02/27/google-gun-shopping-sear...
It would certainly be great if the big tech companies engaged in less censorship. Which is why we need more policies that encourage them to be neutral platform, possibly like the utilities laws we have, instead of doing the opposite of making them more likely to take down content.
Lets move them towards being a more neutral platform with less or no editorial control. That would be wonderful.
Ugh, no. Editorial control and moderation makes the difference between a community and an open sewer.
But let's make sure we don't create such a liability that nobody wants to host user content at all. Because the easiest thing to do is to omit user content and focus exclusively on licensed, first-party, commercial content that has a contract associated with it. That doesn't create communities.
Section 230 has to go if we're going to do anything to fix the Internet.
Eliminating the Section 230 would incur additional barriers to entry for small companies, as they would have to spend more resources to police their platforms, while also opening themselves up to expensive legal battles before their platforms even take off. While the tech giants have plenty of legal, financial and engineering resources to take on the challenges posed by eliminating Section 230.
What you're proposing would actually give the tech giants even more power.
I don't see how if affects "two-sided markets" at all.
It seems like it would make far more sense to make operators of two-sided market places liable without destroying every small forum and every blogging platform and possible every public chat platform.
Let's say you run a small forum and someone starts harrassing users and creates a very toxic environment. 230 allows you to delete this person's comments/account without suddenly being liable for everything users post on your site.
Big companies will just have a team create an automatic filtering tool with strong rules to prevent lawsuits. The forum runner doesn't have the money or resources for that. Maybe startups would pop up and sell filtering services but Joe Smith who was just trying to host a community gardening forum isn't going to want to/be able to pay for that. Either he pays, let's trolls run wild, or brings down the site. It's a lose-lose scenario.
So, no, there is no way removing the blank check we cut big tech is going to hurt small startups or a community forum. And most of those are going to have human moderators that do a much better job than those "automatic filtering tools" you seem to suggest are a solution.
The whole point here is that automatic filtering doesn't work. We've seen YouTube, Facebook, and Twitter prove that. Of course, Google has hundreds of billions of dollars at it's disposal, but it isn't hiring human moderators, because it has no reason to: Our government holds that Google isn't responsible for anything on it's platform, so it is better off keeping the money as profit.
Now, where it starts to get interesting is perverse incentives: Much of advertising profits comes from malware and scams. Ad companies make billions off this illegal, criminal behavior. And since we've granted them platform immunity, because it's "user content", they're free to keep making that money. They have no reason to take down illegal content, they can't be held responsible for cash cow scams like the fake rehab center fiasco that make them millions. (Source: https://www.theverge.com/2017/9/7/16257412/rehabs-near-me-go...) Even if they get pressured to shut them down, they get to keep all of the profits.
Section 230 protects companies which knowingly (and this is key, intent is important) do not remove illegal and criminal conduct because it is profitable, and they can't be held responsible for it. Section 230 does not protect small businesses, and the marketing to protect it relies on fundamental misconceptions about basic legal responsibility. Companies without intent to profit off criminal conduct are protected by the basic concepts of our legal system: That you can't commit a crime without intent.
It's amazing how the organizations promoting how critical Section 230 is to "small businesses" are funded by the five largest companies in the US by market cap. (The Center for Democracy & Technology spoke out against SESTA-FOSTA in some articles today, Amazon, Apple, Facebook, Google, and Microsoft are all top tier sponsors.)
As far as I can tell (and I am not a lawyer) you are wrong about this and there is case law to prove it. As wikipedia says:
"The act was passed in part in reaction to the 1995 decision in Stratton Oakmont, Inc. v. Prodigy Services Co.,[3] which suggested that service providers who assumed an editorial role with regard to customer content, thus became publishers, and legally responsible for libel and other torts committed by customers. This act was passed to specifically enhance service providers' ability to delete or otherwise monitor content without themselves becoming publishers. In Zeran v. America Online, Inc., the Court notes that "Congress enacted § 230 to remove the disincentives to self-regulation created by the Stratton Oakmont decision."
And here is the link to the court decision being referenced:
https://w2.eff.org/legal/cases/Stratton_Oakmont_Porush_v_Pro...
> Any small site taking reasonable measures to manage their site would be fine.
The case law indicates the opposite. Without 230, small sites would have to take NO MEASURE to manage other peoples content on their site. As soon as they took any "reasonable measures" to restrict that content they would assume the role of publisher and become liable.
It's really easy. This is the nuclear option, but it's very doable: eliminate their Section 230 immunity [1]. All of these internet businesses and platforms are running markets online, but they face zero liability for anything bad that happens on their platform. It's what gives Google and Facebook such high margins. They employ a relatively small number of highly paid software engineers and let the buyers and sellers take it from there on their marketplace.
If they were actually responsible or liable for what happened on their platform, it would mean they'd have a lot more policing to do. And policing costs money. Customer service costs money (which is why there's no one to call at Facebook or Google when something's wrong with your account).
Suddenly those highly efficient, zero liability two-sided markets have a lot more frictional costs, and that will ultimately limit their power because the flywheel won't snowball as much.
[1] https://en.wikipedia.org/wiki/Section_230_of_the_Communicati...