News for hackers. Stuff that matters.
Re:Why Must You Pay Sales People Commissions? by Waterluvian on Monday September 11, 2017 @10:31PM (#15224304)
Also personality. Good salespeople are... Good salespeople. They apply their craft when negotiating compensation. What am I going to do, make a single page app about why I should be paid more?

...actually that's not a bad idea.

Re:Why Must You Pay Sales People Commissions? by jbooth on Monday September 11, 2017 @10:46PM (#15224387)
At the end of the day, a salesperson not making quota is going to be fired. The best salesperson in the world could maybe buy themselves an extra year, at best. But eventually, if they're so great, where are the numbers? And their next job search isn't gonna look so great. They can't solve a problem on a whiteboard to make up for the fact that their prior business was a bad fit for the market, or whatever.

A salesperson who is making quota and running way over it into big bonuses is by definition earning their money.

Sometimes people are in the right place at the right time, of course, but in general it's hard to say a sales person is overpaid unless they're completely useless and failing to earn their base pay.

Re:Why Must You Pay Sales People Commissions? by protomyth on Monday September 11, 2017 @10:56PM (#15224434)
Agreed and to add: It is very much like a waitress / waiter. Lower base pay with commissions substituting for tips. The big difference is the Darwinian nature of the job. Bad food or service from the kitchen might decrease tips, but probably won’t get the waitstaff fired[1], but salespeople that don’t perform, regardless of the software or support, are going to be canned.

I don’t begrudge high salespeople commissions because that means things are pretty good, just don’t let them run the company (see Steve Jobs ‘lost’ 1995 interview with Cringly).

1) until the restaurant goes under

Re:Why Must You Pay Sales People Commissions? by Waterluvian on Monday September 11, 2017 @11:54PM (#15224700)
But a good salesperson who is making quota can also apply their craft to carving a larger piece of the pie for themselves. Just because they're doing well, it does not mean their compensation is an accurate proportion to their contribution to the whole.

But don't get me wrong, I'm not saying we should try to quantify the efficacy of SW devs more. I had a PM do that once in the form of ticket quantification as a KPI. I had to expend a lot of political capital to opt out from that nightmare.

Re:Why Must You Pay Sales People Commissions? by gbacon on Tuesday September 12, 2017 @09:03AM (#15226912)
Great point. Compensation is a vector of which job security is a component. Sales: extreme volatility, excellent pay for the survivors. Engineering: medium to high volatility, strong pay. Education: near zero volatility, low pay.
Re:Why Must You Pay Sales People Commissions? by tiggybear on Tuesday September 12, 2017 @02:49AM (#15225299)
Do bad engineers not get fired?
Re:Why Must You Pay Sales People Commissions? by vidarh on Tuesday September 12, 2017 @03:22AM (#15225431)
Very rarely, in my experience. The only dev I've worked directly with that was fired over job performance was first fired when he deleted the entire contents of the corporate IMAP server for a dozen or so people without having verified the most recent backups were up to date and working. We didn't lose enough for it to cause a lasting problem, but it was what finally demonstrated to the CEO that he was careless enough for us to fire.

His code was atrocious, but we'd put up with that until the IMAP incident because getting the CEO to understand that his code was bad enough for him to actually be a net loss in performance for the team didn't work until we had to scramble to recover what we could of the corporate e-mail.

Last I saw he was a senior developer somewhere more prestigious than the position he was fired from. Maybe he's improved. Or maybe he's just managing to stay above the threshold they'd fire him for.

A lot of bad developers just learn to fly sufficiently under the radar and hunker down and accept that they probably won't get many raises until they move jobs and can point to X years of service in company Y, aided by lack of willingness at many companies to stick their neck out when it comes to giving bad references (a lot of places I've worked, HR policy has been clear that we were only allowed to confirm dates of employment).

Re:Why Must You Pay Sales People Commissions? by LoSboccacc on Tuesday September 12, 2017 @05:38AM (#15225963)
depends. often the meritocracy of performance reviews is skewed by extroversion and pleasantness of a person toward management, which doesn't have much of a way to judge real skill unless form a technical background and actively working on the codebase.
Re:Why Must You Pay Sales People Commissions? by matwood on Tuesday September 12, 2017 @03:08AM (#15225383)
Define bad. What metric do you use? Sales people have a single objective metric - sales.
Re:Why Must You Pay Sales People Commissions? by kbart on Tuesday September 12, 2017 @06:46AM (#15226222)
"What metric do you use?"

The key difference between good and bad engineers is that good ones deliver the product/finishes the projects (add bonus points if on time) and bad ones don't. Quality makes much less business sense and is usually only important to the engineer himself and his peers than managers that pay his wage. That's especially true in current "move fast and break things" environment. I have seen a fair share of bad engineers (by this definition) fired, even though they had decent technical skills.

Re:Why Must You Pay Sales People Commissions? by skookumchuck on Tuesday September 12, 2017 @12:56AM (#15224909)
Coffee is for closers!
Re:Why Must You Pay Sales People Commissions? by Fordrus on Monday September 11, 2017 @11:21PM (#15224574)
When I was still in the humanities (German Literature Major), my program was making a MAJOR push for all graduates of the major to be able to articulate to others and interviewers the skillset they'd gained during their time at university, and I found it quite useful and helpful, even though I can't remember too much about the specifics.

I even talked to one of my professors personally about the push, in which I mentioned how the humanities in general are not amazing at 'selling' their contribution to human progress (she enthusiastically agreed - this was a sign that some of us were 'getting it') - part of that deficiency shows is via the incredible antipathy the internet holds towards the Literature major who then becomes a starbucks barista.

I don't always love salespeople, and I often chafe at the thought of having to emphasize my own efforts in an attempt to gain leverage with those of higher status than myself (a situation known to some as 'playing politics') - yet salesmanship is literally universal to the human condition (really want yammer more and explain what I mean by that, but it is time to shutdown for the day. :) )

Re:Why Must You Pay Sales People Commissions? by Waterluvian on Monday September 11, 2017 @11:57PM (#15224708)
I think I know what you're saying all too well, if I understand correctly. In my Master's program, my advisor had to keep asking me to stop saying, "we" any time I described efforts. I didn't even notice I was doing it, but very naturally I would say, "we applied X." "We then did Y" instead of "I", being the sole researcher.

It's very hard for me to be so bold as to flatly say, "I designed and built this, and I feel responsible for why it has been such a success." The most I can get out these days is, "I am very proud to see that software still finds value among the other dev teams."

Re:Why Must You Pay Sales People Commissions? by Fordrus on Tuesday September 12, 2017 @04:25AM (#15225695)
I think we are understanding each other very well! Yes, learning to "sell ourselves" and highlight our own successes well enough to influence social structures when we need to is a hard problem, we're trained quite strongly and mostly correctly that "rooting one's own horn" is quite rude, and even in cases where it isn't actually rude or is expected, we STILL have to tread lightly! (For example, resumes and interviews are functionally places where we're given ORDERS to tout our achievements- yet there's still an invisible line you can cross that'll mark you as a braggart if you go overboard!)

But on the other hand, people can only make decisions based on information that is actually available to them, and so the quiet industrious worker in he corner who rarely pipes up and silently gets the job done but does nothing to make certain his/her contribution is noticed is passed over, because the boss can't magically know that quiet worker is the excellent contributor they are without something imparting that info- good managers will try to understand who's truly contributing in ways like that but even very good managers are frequently subject to imperfect information!

Anyway, I'm glad your advisor told you that, and I'm glad you shared that with me, yours is a succinct way of describing that, I'm almost tempted not to post this reply, as I'm uncertain it adds anything more of value than an emphatic "yes I agree!"

Re:Why Must You Pay Sales People Commissions? by MrQuincle on Tuesday September 12, 2017 @03:10AM (#15225392)
Re:Why Must You Pay Sales People Commissions? by 0xbear on Tuesday September 12, 2017 @12:06AM (#15224740)
Out of curiosity, what career path did you end up pursuing?
Re:Why Must You Pay Sales People Commissions? by Fordrus on Tuesday September 12, 2017 @04:15AM (#15225643)
Short story: from German Literature to Neuroscience, after a family member was diagnosed with mental illness. Once In Neuroscience, almost literally no research questions I was interested in could be answered without substantial computer science expertise, started taking compsci courses and ABSOLUTELY LOVED THEM. And thus: Bioinformatics!

Well, ah, I'm paused at the moment, my wife got semi-unexpectedly pregnant after quite a number of years unsuccessfully trying to do so - she is a salesperson and makes more than me (I was an intern at a genomics startup at the time) so I am being the dad, finishing school, and working on side projects while we map out what we do next - We're planning on swapping roles as soon as I'm finished with school and it's otherwise workable. That does mean I'm focusing more on programming than the data science/bioinformatics side of things, but I'll keep my eyes open for opportunities there too, never know exactly what will happen. Also, the baby is totally amazing, and I adore being his Dad, seriously, I wish stay home dads were a much more common thing than we are, it's freaking fantastic, makes me wish things worked differently to facilitate a pair of parents staying home with anc raising a child as their primary function. :)

Re:Why Must You Pay Sales People Commissions? by 0xbear on Tuesday September 12, 2017 @11:53AM (#15228310)
Well, sounds like you got things moving in pretty exciting directions. Congratulations on becoming a dad!
Re:Why Must You Pay Sales People Commissions? by greedy_buffer on Tuesday September 12, 2017 @12:10AM (#15224762)
Depending on who you are pitching, it might turn out something like http://getcoleman.com/
Re:Why Must You Pay Sales People Commissions? by twic on Tuesday September 12, 2017 @08:05AM (#15226569)
Re:Why Must You Pay Sales People Commissions? by puranjay on Tuesday September 12, 2017 @12:17AM (#15224787)
That page is glorious
Re:Why Must You Pay Sales People Commissions? by Waterluvian on Tuesday September 12, 2017 @12:41PM (#15228834)
That's incredible.
Re:Why Must You Pay Sales People Commissions? by vidarh on Tuesday September 12, 2017 @03:13AM (#15225399)
Most engineers would do vastly better simply by negotiating at all when receiving an offer. I hardly ever experience engineers trying to negotiate when I hire people, yet when I've taken permanent jobs myself I have always negotiated and it has always yielded a higher offer (never once have I experienced anyone pulling an offer or refusing to raise the offer; sometimes they've not raised it enough for me to take it, though).
Re:Why Must You Pay Sales People Commissions? by dingo_bat on Monday September 11, 2017 @11:07PM (#15224507)
> single page app about why I should be paid more?

Isn't that a resume?

Re:Why Must You Pay Sales People Commissions? by Waterluvian on Monday September 11, 2017 @11:50PM (#15224681)
My resume doesn't have enough frameworks.
Re:Why Must You Pay Sales People Commissions? by jiggunjer on Tuesday September 12, 2017 @03:07AM (#15225381)
Try writing it with jupyter.
Re:Why Must You Pay Sales People Commissions? by acosmism on Tuesday September 12, 2017 @03:16AM (#15225413)
yea share it on https://gryd.us
Re:Why Must You Pay Sales People Commissions? by mcv on Tuesday September 12, 2017 @09:22AM (#15227032)
Ditch the frameworks and write your resume in web components instead.
Re:Why Must You Pay Sales People Commissions? by KekDemaga on Monday September 11, 2017 @10:36PM (#15224327)
I wonder if that's how Glassdoor was started.
Re:Why Must You Pay Sales People Commissions? by samstave on Monday September 11, 2017 @10:51PM (#15224412)
Ehhh. Yap, in coarse we gotta db dat can handle dat shit. Look bro.. you gots an issues, we got da, uh, ting dat can service you!

Dats watt we 'ere fer.. we do what's you needs.

Now, I'm not gunna lie to ya, I love ya, why would I lie to ya... what I got 'ere fer ya t'day is da best deal yer gunna see in yer lifes!

So whadda I gotta do ta get you behind this deal ofs a lifetime fer, say, twenty cores on da best DB on da freakin planet for a fraction of what da others would even dream of?

You sign right now and I promise you I'll take dis deal all da way to the top and get the CEOs personal sign-off on dis deal so dat you get da best pricing you ever seen!!

What say you? We gots a deal? C'mon, you have to only say yes and I'll get my guys all over dis and you will look like a freakkn rock star to your boss for savin da moneys! (Plus I'll be out dere in august and I'll take yous out fer a steak dinner, c'mon that will be our celebrations!!)

/oracle