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Re:Uber Driver Tip-Hustling Schemes by dawnerd on Wednesday March 15, 2017 @09:56PM (#13881729)
I deleted my Uber account over all the bad press and a few bad rides last couple months. There's definitely a trend for the drivers to be either really really bad at driving, or super aggressive with tips.

Do drivers really expect people using a cashless system to... carry cash? I actually had one driver accepts tips using stripe.

Re:Uber Driver Tip-Hustling Schemes by developer2 on Thursday March 16, 2017 @01:08AM (#13882690)
Taxi drivers in my city are notorious for, at least in my experience, attempting to swipe your credit card with Stripe on their personal cell phones. Not just for the tip, but for the entire fare. They openly commit fraud against their company by trying to steal the fare for themselves without reporting it to their company.

I've refused to pay for, and reported to their company, 4 separate drivers in the past 2 years for this practice. I have to assume that the companies somehow don't care that their drivers are going rogue, or else this wouldn't be happening so frequently. Where is the threat of dismissal, or even better, prosecution? Same thing goes for unlicensed taxi drivers moonlighting with a friend's car - taxi drivers here are required to hang their licensed ID on the side window, and the frequency with which you find someone driving "off the books" is downright reprehensible.

The worst part is, I feel my personal safety is at risk every time I report these criminals. They are likely to know it was me, and they know where I live. It's irresponsible, potentially dangerous, and unacceptable to permit them to operate in this way.

Our taxi companies are hook, line, and sinker in the pockets of our government. We have a history of corruption here, and taxi companies are definitely part of the equation.

Re:Uber Driver Tip-Hustling Schemes by wpietri on Thursday March 16, 2017 @01:24AM (#13882744)
Why do you think this is fraud?

At least in SF, I'm pretty sure the standard deal is that the drivers pay for the cab regardless of what they get in fares. Cabs were a cash business for a hundred years, after all.

I think the deal with credit card machines in the cabs is that the cab companies see it as a revenue source. I know cab drivers grumble about the cost of using them. It makes sense to me that Stripe is cheaper for the cab drivers.

Re:Uber Driver Tip-Hustling Schemes by skewart on Thursday March 16, 2017 @02:48AM (#13883062)
That's the standard arrangement in most cities in North America, not just SF. I don't think a driver processing a credit card with Square/Stripe is shady or fraudulent either. It might be against a given city's regulations, technically. But then those would be pretty messed up regulations.
Re:Uber Driver Tip-Hustling Schemes by jrs235 on Saturday March 18, 2017 @08:55PM (#13904460)
>They are likely to know it was me, and they know where I live.

Never give your actual address. Pick a house number a few down. Especially if getting picked up to go to the airport. Some rogue/criminal taxi/uber/lyft drivers will ask questions about your trip to determine if your home will be vacant and for how long to pass the info onto someone else who will come by to burglarize your house.

Re:Uber Driver Tip-Hustling Schemes by kelnos on Thursday March 16, 2017 @02:11AM (#13882927)
Depends on the arrangement they have with the taxi company. If they're supposed to share a percentage of each fare with the company, then it may not be fraud in the strict legal sense, but they're certainly violating the contract they have with the taxi company.
[dead]
Re:Uber Driver Tip-Hustling Schemes by gnicholas on Thursday March 16, 2017 @03:03AM (#13883108)
I use Stripe for payment processing, and I'm pretty sure vendors don't get access to customer's credit card numbers. They might be able to attempt another transaction — which would be fraudulent — but you would get an email confirmation and could easily flag any such attempts. I agree that it is wrong of them to avoid regulatory or contractual obligations to use company payment processing, but they don't get your credit card number.
Re:Uber Driver Tip-Hustling Schemes by ryanwaggoner on Thursday March 16, 2017 @03:47AM (#13883262)
They can get it with whatever hardware / app they're using to run your card through Stripe.
Re:Uber Driver Tip-Hustling Schemes by ricardobeat on Thursday March 16, 2017 @03:58AM (#13883306)
They can also add a skimmer to the company provided reader just as easily. Even if they are white!
Re:Uber Driver Tip-Hustling Schemes by yladiz on Thursday March 16, 2017 @06:45AM (#13883961)
Why does it really matter if they use Stripe or the machine in the car, besides that it's technically against the law? If you're worried about fraud, okay, it's possible but pretty unlikely and generally if you notice anything you can dispute it with your credit card company. 7% adds up, since it's an extra 4% on top of the usual 3% fee when using services like Stripe, which is understandably hurting a taxi driver doubly since they already pay for their car lease per day regardless of the number of fares. Also take into consideration that while there are a lot of immigrant taxi drivers, many are also citizens and it's not simply immigrants that are going to do what you consider shady. If you're worried about fraud, put some notification of activity on your phone or email when a transaction runs and if you see something weird, report it. Don't be afraid of the boogeyman that doesn't even really exist.
Re:Uber Driver Tip-Hustling Schemes by phil21 on Thursday March 16, 2017 @10:59AM (#13885518)
Meh. It may be illegal, but it's one of those technical violations where the motivation really matters.

A cab driver using a much cheaper service vs. the rent-seeking credit card processing they are mandated by law to use? That's a morally correct action. The immoral action (imo) is to continue to feed into the fraud that you yourself identified earlier in the thread.

I have very little problem with a cab driver doing this, just as I have very little problem with you reporting it for the reasons you mention.

And having a rather interesting early start to my career - I assure you "native" citizens get away with this kind of crap all the time.

Re:Uber Driver Tip-Hustling Schemes by sharkmerry on Thursday March 16, 2017 @12:52PM (#13886560)
Where is "here" for you? As the other commenter said, at least in the bay area, drivers rent the cars for a day or a week then keep everything on top of what they pay to rent, Using Stripe wouldnt "screw" the taxi company I dont think.
Re:Uber Driver Tip-Hustling Schemes by xenity7 on Thursday March 16, 2017 @03:48AM (#13883266)
What credit card do you have that you're responsible for unauthurized charges?
Re:Uber Driver Tip-Hustling Schemes by developer2 on Thursday March 16, 2017 @05:18AM (#13883619)
You're stating that they're not guilty until caught in the act.

What percentage of the population do you think scrutinizes every credit card statement line-by-line? Many people would not notice an unauthorized charge on their card. It's merely a matter of scale: some people will notice a single unauthorized charge for $5, while others won't even notice $500. Credit card fraud is rampant, and any company that willingly allows its employees to get away with it should be shut down. My experience shows that my city's taxi companies consider credit card fraud as something that doesn't even register on their radar. Drivers that operate in this manner should be criminally charged. It's not just fraud to the taxi company - it is a criminal act of theft for the customers.

Re:Uber Driver Tip-Hustling Schemes by yladiz on Thursday March 16, 2017 @06:36AM (#13883937)
Innocent until proven guilty is a cornerstone of the US judiciary system. So yes, they aren't guilty until caught (proven) because their innocence is assumed otherwise.
Re:Uber Driver Tip-Hustling Schemes by lostboys67 on Thursday March 16, 2017 @08:54AM (#13884573)
Not for employment law in most cases (uk/US derived law) you can be fired collectively i.e. if 1 person in a group is skimming but you cant find which one you can fire every one
Re:Uber Driver Tip-Hustling Schemes by lostboys67 on Thursday March 16, 2017 @08:52AM (#13884565)
Until chip and pin this was thing in some uk restaurants waiter used a black (of the books) cardreader out of sight of the punter to skim your card.
Re:Uber Driver Tip-Hustling Schemes by chimeracoder on Thursday March 16, 2017 @10:30AM (#13885272)
They still can do that. The only difference is that they would then sell the numbers to be used online, instead of running as fraudulent card-present transactions.
Re:Uber Driver Tip-Hustling Schemes by developer2 on Wednesday March 22, 2017 @12:31AM (#13928467)
At least in Canada, portable card readers are the norm. Specifically to counter fraud, you no longer expect to hand your plastic over to an employee who brings it behind the bar. They come to you with a wireless machine, and you insert your own card. It blows my mind how the U.S. is 10-15 years behind the rest of us; the technology behind "debit cards" in the U.S. compared to that of Canada and Europe is almost laughable. The refusal to perform a one-time upgrade to new tech, while continuing to absorb the costs of rampant fraud is completely senseless.
Re:Uber Driver Tip-Hustling Schemes by lewilewilewi on Thursday March 16, 2017 @09:08AM (#13884661)
A hundred years? That's cute. Cabs have been a cash business for 250 years:

http://www.lvta.co.uk/history.htm

Re:Uber Driver Tip-Hustling Schemes by always_good on Thursday March 16, 2017 @10:04AM (#13885067)
It's weird that you thought the correction was so meaningful and "that's cute" was such clever snark that it cajoled you to register a new account.
Re:Uber Driver Tip-Hustling Schemes by snark42 on Thursday March 16, 2017 @05:54PM (#13889554)
>Not just for the tip, but for the entire fare. They openly commit fraud against their company by trying to steal the fare for themselves without reporting it to their company.

You think the company doesn't have access to the meter records for fares if keeping a percentage is part of the deal? If the driver keeps 100% of the cash, why pay 7% for a credit card?

I know in Chicago most of the drivers who rent their cab by the hour/day/week prefer to use square because the fees are lower and they get paid in a week or less, not the couple months the cab company takes to pay them, if they ever do.

Re:Uber Driver Tip-Hustling Schemes by developer2 on Saturday March 18, 2017 @01:22AM (#13900027)
Are you a taxi driver? You are being so apologetic towards a group of criminals, I have to assume you are one of them. Since when it is acceptable to ignore your employer's rules, to earn an extra 7%? Normal companies in any other industry would be be firing you on the spot, and probably seeing you in court, for this kind of bullshit. Truly moronic.
Re:Uber Driver Tip-Hustling Schemes by yladiz on Thursday March 16, 2017 @06:50AM (#13883982)
So it's okay to refuse to pay for a service that's already been rendered to you because they don't follow the law to the T and charge your card in a different way. Get off your moral high horse, pay for the cab fare, report the driver after, and report it to your credit card company. Unless you're a cop, you really aren't in a position to enforce a law and you're also breaking the law if you walk out of a cab without paying.
Re:Uber Driver Tip-Hustling Schemes by matthewmacleod on Thursday March 16, 2017 @07:46AM (#13884224)
So it's okay to refuse to pay for a service that's already been rendered to you because they don't follow the law to the T and charge your card in a different way.

That seems entirely reasonable. If I were paying the bill in a restaurant and a member of staff insisted I paid using some personal transfer service, I'd probably refuse too unless I was able to confirm that it was legitimate.

you're also breaking the law if you walk out of a cab without paying.

Difficult to argue that's the case if no opportunity was offered to pay legitimately.

Re:Uber Driver Tip-Hustling Schemes by developer2 on Saturday March 18, 2017 @01:28AM (#13900042)
>> you're also breaking the law if you walk out of a cab without paying

How funny, that as I leave such a taxi, not one of these drivers have risen their voice about my refusal to pay. One of them tried to retract by pulling out the official keypad, and by then I was already exiting the car as he shrugged his indignation. They are the ones in the legal wrong, and they know it.

Re:Uber Driver Tip-Hustling Schemes by cortesoft on Wednesday March 15, 2017 @10:49PM (#13882035)
I wonder if this varies by region? I ride with uber quite a bit here in Los Angeles, and I have never once been asked for a tip. I wonder what makes it different?
Re:Uber Driver Tip-Hustling Schemes by jdormit on Wednesday March 15, 2017 @11:31PM (#13882254)
Here in Salt Lake I have never been asked for a tip.

In general though, I've found Uber experiences to vary significantly by region. In Salt Lake, I usually sit in the front seat, drivers are chatty, and the whole thing feels like "someone giving you a ride". In NYC, by contrast, I mostly sit in the back (a lot of the time the driver will block off the front passenger seat), drivers don't tend to talk, and the whole thing feels like a cab ride.

In fact, I would guess that many Uber drivers in NYC are/were taxi drivers.

Re:Uber Driver Tip-Hustling Schemes by sethhochberg on Thursday March 16, 2017 @12:38AM (#13882539)
NYC requires Uber drivers to be licensed as "TLC" drivers (taxi and limousine commission) - so yeah, they are exclusively professional drivers who would usually normally be working for a car service.
Re:Uber Driver Tip-Hustling Schemes by jdormit on Saturday March 18, 2017 @04:25PM (#13903334)
Interesting! That somewhat defeats the purpose of Uber, doesn't it?
Re:Uber Driver Tip-Hustling Schemes by dawnerd on Wednesday March 15, 2017 @11:10PM (#13882156)
It might be in really tourist-heavy areas like Vegas and Orlando (where my bad encounters have been).
Re:Uber Driver Tip-Hustling Schemes by packetized on Wednesday March 15, 2017 @11:34PM (#13882270)
You're definitely an outlier. In San Francisco, tips are sought more than 10% of my trips.
Re:Uber Driver Tip-Hustling Schemes by tdumitrescu on Thursday March 16, 2017 @01:19AM (#13882727)
I've never had a driver ask for a tip in the bay area. If one were to, I'd give a 1-star rating and write in "asked for tip" as the reason. If that's unacceptable behavior I'll stop using the service rather than join the under-the-table tipping game.
Re:Uber Driver Tip-Hustling Schemes by anarazel on Wednesday March 15, 2017 @11:46PM (#13882324)
Maybe I just look too grumpy, but I use Uber fairly regularly on longer rides, and sometimes on shorter ones, and I've not once been asked for a tip in SF.
Re:Uber Driver Tip-Hustling Schemes by eagsalazar2 on Thursday March 16, 2017 @01:51AM (#13882825)
Sorry but your 10% number is just impossible to believe in San Francisco. I've ridden Uber multiple times weekly for years and managed a couple sales people who also used Uber under our business account (in aggregate several hundred rides) and I've never once heard of such a thing until just now reading this article.
Re:Uber Driver Tip-Hustling Schemes by wirelessest on Thursday March 16, 2017 @02:34AM (#13883012)
Gender may play a role here. I (male), too, have never been solicited. My girlfriend uses uber much less frequently, but has had it happen a few times.
Re:Uber Driver Tip-Hustling Schemes by phil21 on Thursday March 16, 2017 @11:08AM (#13885606)
In Chicago it may not quite be 10%, but it's close. Both confirmed by my own experiences and a random office poll. General consensus is "it's getting bad fast".

I've stopped taking Uber for this reason for those "marginal" trips where I might be tempted for the convenience vs. public transit. I see tip begging no different than being asked for change on subway, and if I have to potentially deal with it either way I'll just take the cheaper option.

Re:Uber Driver Tip-Hustling Schemes by kelnos on Thursday March 16, 2017 @02:14AM (#13882933)
I've been using Uber (mostly UberX, after it was launched) in SF since mid-2012, and have easily taken at least 1000 rides. The closest I've ever had to a tip solicitation was one single ride when there was a (tasteful) tip jar on the front seat center console.
Re:Uber Driver Tip-Hustling Schemes by alsetmusic on Thursday March 16, 2017 @12:07AM (#13882408)
Frequent Uber user on East Bay. No tip pressure felt on any of my rides.

I had a guy who implied that he'd like a positive rating. Only one out of many.

I realize that EB and SF drivers probably stick to their preferred areas. I'm not disputing your experience, only adding my own.

Re:Uber Driver Tip-Hustling Schemes by tlrobinson on Wednesday March 15, 2017 @11:58PM (#13882377)
Out of hundreds of rides in SF I've never had a driver ask for a tip.
Re:Uber Driver Tip-Hustling Schemes by ukd1 on Thursday March 16, 2017 @02:08AM (#13882905)
ditto
Re:Uber Driver Tip-Hustling Schemes by seanp2k2 on Thursday March 16, 2017 @04:10AM (#13883352)
Only dozens of rides here but in half a dozen cities around the US and not one asked for a tip. I've seen the polite-ish tip jar once. I don't typically carry cash but if I did I would have thought about it.
Re:Uber Driver Tip-Hustling Schemes by packetized on Thursday March 16, 2017 @05:06PM (#13889177)
Clearly, at least in this thread, I'm the outlier. Interesting.
Re:Uber Driver Tip-Hustling Schemes by lostboys67 on Thursday March 16, 2017 @08:50AM (#13884550)
They probably expect people to carry some cash for emergencies small purchases.

As they say at Goldman Sachs

"Always carry cash. Keep some in your front pocket."