The most arrogant programmers I know seem to think the exact opposite: that they are among the elite few graced with the gift of true programming intuition. (Not true.) They don't think the poor are lazy, they think the poor are helpless and un-talented.
It's like Taleb's stuff about skin in the game--Kalanick pushed the risk of his business model onto drivers like this one while keeping the upside for himself. When the driver got screwed by Kalanick's pricing changes, he comes back with technicalities and finally blames the guy for not taking responsibility. Talk about projection!
That's the reason why this is disrespectful to the driver. Kalanick minimizes his loss and refuses to take any responsibility for it himself, despite the fact that the only real mistake the driver made was trusting Uber.
It's a difficult thing to push back on, because even those of us most sympathetic a complex-systems based understanding of inequality don't want to completely give up on the value of personal responsibility, as to do so would be to tacitly give up the belief in free will. But if we grant that each individual does have some degree of agency and responsibility, then the libertarian side immediately points to any number of self made/rags to riches individuals and says "So? Stop complaining and do that!". But why can't they admit that it's an issue of degrees?
Sure, you have some agency in improving your situation, but if you're born less advantaged the systemic factors arrayed against you make it significantly harder to leverage your agency to improve your lot. Just because some lucky few do rise from rags to riches doesn't mean that a winner take most, predatory lottery system will create the best outcome for the most.
Is it a failure of human probabilistic intuition? Or is it a more malicious effort to control and frame the debate, pushed by those who benefit from the unequal system? Probably both.
In reality, it's a dismissal indicating a lack of respect and/or lack of any fucks to give. Yes, I'd say that's about half the country.
I'm frankly tired of people seeing problems and immediately outgrouping others, attaching blame, and spewing hate. This will continue to be a disease in our culture until people can learn to understand and disagree and live and let live.
That's a good point in some cases. But in many cases that doesn't hold. Meryl Streep outgrouped popular, middle American, and "lowbrow" culture(s) when ranting about how they impact on her job. Gay marriage and abortion views are certainly personal complaints as well as social ones. Distaste for spiritual people typically stems from a personal grudge more than a dry academic philosophy about the social impact of disagreements about metaphysical reality or something. How about bikes versus cars disputes in urban areas? Or disagreements about Bay Area rent?
I can come up with more examples. I think there's a "I'm just being the rational one here" type of cognitive dissonance from basically all perspectives. Even that attitude holds the seeds for outgrouping (those irrational people!).
In fact, I'd say Travis is 100% correct. Most people out there would rather blame someone else for their problems than take personal responsibility.
And why not? There are 8 billion people out there, and one of you. And tons of people who came before the person was even born and shaped the place one was born in, were responsible for their childhood, designed their education programs etc. And of course others are in power and shape policy.
Who is more likely to have created/sustain the situations affecting someone? Themselves or the tons of others?
A few opportunities aside, I'm not sure it's much different for a modern person.