You just made the assumption that they will have a say at all! Non-voting shares are in vogue!
Everything from the idea of "annoying peons", to the idea of VCs balking at a warped cap table even though the crowd can be grouped together as one
Self limiting.
Is not having a direct line 24/7 less respect than a investor deserves? Especially one who was invested only a few hundred dollars?
Most companies who raise through Invesdor use an "Equity Crowdfunding Shareholders' Agreement" that each investor must sign. Its wide boilerplate language prevents the small investors from selling or transferring their shares, and requires that they vote on key issues according to instructions from the Board.
That kind of agreement basically strips the investors from any actual power in the company, so their influence really is limited to "all-caps emails". Even then, my impression is that most of these small investors are reasonably well diversified (contrary to what one might expect) -- they put small amounts of money in multiple Invesdor companies, and don't expect a return any time soon.
Often they're really just looking to support the business Kickstarter-style, with no actual expectation of an exit.
You can never sell or transfer your shares? Then why would you ever invest?
This type of clause often exists in shareholders' agreements between founders as well, to prevent one founder from selling a substantial part of the company to a party the others might not approve of.
It's almost impossible to profit as a shareholder via crowd funding even if the company is wildly successful as it stands currently. Hopefully in the future the markets or legislation will adjust this once that becomes more clear to the general public.
Curious how much of their userbase qualifies to be an Accredited investor.
https://en.wikipedia.org/wiki/Accredited_investor#United_Sta...
Last time I check the SEC interpretation of the rules in 2015, they put the onus on the crowdfunding platform to make that identification.
However, it will be interesting to wait and see if someone (probably and accountant or lawyer) figures out a structure/vehicle that allows me utilize the positives of crowd equity while staying away from the negatives. EDIT: Maybe a crowd equity funded VC group...? Run by sophisticated investors.
See eg http://lcif.co and https://www.crowdcube.com/pg/not-just-the-crowd-1712
Re: edit, absolutely. Crowd investment into a portfolio / fund vehicle is a great idea. Likely to be more like a quant fund / index tracker though, rather than professionally managed -- because who wants to pay 3% annual fees. And what would you logically track? AIM or crowd equity platforms because they are your signal.
Every investor you take on is there for life and has a unique set of goals. The advice they give you is bent towards those goals, be it creating the best product, exiting in six months, IPOing in 10 years, or making a large social impact. I can only imagine the all-caps emails from first-time investors demanding the company go in one direction.
Investor relations can be a time sink to manage for an early stage company, especially if you have inexperienced investors who only read about the good times on TechCrunch.