Amazon Elastic File System – Production-Ready in Three Regions

Re:Amazon Elastic File System – Production-Ready in Three Re... by oconnore on Wednesday June 29, 2016 @04:16AM (#12000207)

Not sarcastic: aws is not a tool, it's a service. You're exchanging dollars for SLA. The SLA is built in: you're sometimes (rarely) down, and someone else gets called about it.

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Re:Amazon Elastic File System – Production-Ready in Three Re... by riquito on Wednesday June 29, 2016 @04:25AM (#12000238)

Your customers will blame you: you don't want it to happen. Even if amazon pay you some damage you may lose trust or your whole business in the meantime.

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Re:Amazon Elastic File System – Production-Ready in Three Re... by ceejayoz on Wednesday June 29, 2016 @09:51AM (#12001596)

With a major AWS outage, customers will think "the Internet is having trouble today." Half the sites they visit will be down or broken in some way.

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Re:Amazon Elastic File System – Production-Ready in Three Re... by CaptSpify on Wednesday June 29, 2016 @11:29AM (#12002257)

I think this perspective really depends on who you are supporting. This is my experience:

1) Actual customers: They want you to fix it. They don't care who's fault it is, they are dependent on you.

2) Internal customers: They want someone to blame. They don't really care that it's down, they just want to point the finger at someone when their report goes out late.

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