Oh, but they have a 4-digit pin, too! That makes it oh so much more secure.
They had two factor authentication though, with a phone call or SMS. What happened if you forgot your password? Well you had to reset it, using only phone call/SMS, of course!
It's the most bizzare password requirement I have ever seen and I am pretty sure it's not secure. Have I mentioned it only works in IE and uses ActiveX controls?
Inclusive, I hope.
american express use to enforce insane limits on passwords back in 2010[0]. 6-8 characters for passwords, no special character and had to have 1 letter, 1 number and it wasn't case sensitive. unfortunately _I_ had an amex card.
that page i linked to also has a reply from amex support who shows little knowledge about the difference between passwords and website encryption.
they eventually started expanding that limit from 6-8 characters to 8-20 characters around 2012? 2013?
[0] http://securitywatch.pcmag.com/e-commerce/284119-amex-passwo...