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A comment on Uber Is Taking Millions of Manhattan Rides Away from Taxis. Parent comment

Re:Uber Is Taking Millions of Manhattan Rides Away from Taxis by Disruptive_Dave on Wednesday October 14, 2015 @03:45PM (#10388932)
This. As an NYC resident, this and this. Even beyond the review/star system, from what I understand Uber sets expectations of cleanliness and friendliness and general professionalism. I don't think the taxi industry ever started with these base expectations. It's a good start.
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Re:Uber Is Taking Millions of Manhattan Rides Away from Taxis by foobarian on Wednesday October 14, 2015 @08:41PM (#10390579)
You know, I don't even care if they are rude. The UX is sooo much better that it's laughable:

1) No communication problems telling the driver where you are going. If you or they don't speak English, that's fine

2) No tipping.

3) No cash/form of payment shenanigans

4) ETA and location information in near real-time

5) No hailing--great if you are an introverted person/don't know how to whistle like a truck driver/etc.

Honestly, if the taxi industry adopted that dispatch system I would have no problem using it. Uber should do enterprise licensing for "Uber For Cities" so they can finally run their taxicab operations properly.

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