Re:Amazon Flex
by TazeTSchnitzel on Tuesday September 29, 2015 @09:20AM
(#10296019)
They didn't acquire Yodel, but they did acquire a minor stake in it: http://www.theguardian.com/technology/2014/mar/24/amazon-yod...
DPD are a fine example of how it should be done. It's just a shame the current home delivery option is such a lottery.
I'm a big fan of DPD's system except for the fact that their optimiser always tries to deliver to our house during school pickup - their software doesn't allow for any time exclusions and sometimes their drivers don't respect deliver to neighbour requests, otherwise their service would be perfect.
How on earth did you get Amazon to send you a delivery with DPD?
Re:Amazon Flex
by colinramsay on Tuesday September 29, 2015 @09:27AM
(#10296062)
Dunno, I'd say it happens more often than not. For us they use a combination of DPD, Hermes, Yodel and Royal Mail/Parcel Force. We have Amazon Prime and live in a fairly out of the way location so it's probably a combination of those two factors.
Amazon has sent a lot of Prime packages to me via DPD, but it seems to depend on when I order it. If I order on Saturday, I have a feeling they have very little choice as to which courier to use and as such it tends to be DPD.
I really prefer DPD because you can track the vehicle and you also get a delivery slot. Recently, Amazon have delivered some stuff for me via Royal Mail and ParcelForce (I ordered in the week) and whilst the packages did get to my house the next day, the tracking was much less informative/useful than what was offered by DPD.
On the other hand, right now I am waiting on a parcel being delivered by DPD on behalf of Amazon. They have given a one hour window, I can track the location of the van online, and I could have text them this morning to rearrange the delivery of the parcel or provide different delivery instructions. And the drivers wear uniforms!