How airbnb lost me as a customer
I don't have a blog where this story would be appropriate, but since I know airbnb founders/investors read HN, I figure my story might be valuable to them. This is how my first experience with airbnb is also going to be my last.I recently rented out my apartment for a 2 week stay. With my nearly $3,000 payment being held by airbnb, I received an email asking me to "send in a scanned copy of...