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Re:Ask HN: I know how to reset any Nexmo.com account, but no... by marcuzhn on Friday July 24, 2015 @11:46AM (#9942775)
I am not sure why all this hate, as I said we fucked up the way the initial ticket has been handled and it's sorted now. :P FYI we plan to release the fix shortly and sebiw has already been rewarded via our official bug bounty program.
Re:Ask HN: I know how to reset any Nexmo.com account, but no... by monatron on Friday July 24, 2015 @11:56AM (#9942844)
You're not exactly making things much better with the professionalism of your replies.
Re:Ask HN: I know how to reset any Nexmo.com account, but no... by 16bytes on Friday July 24, 2015 @01:49PM (#9943834)
I think that you are misinterpreting this statement as a general caution.

Sending a company proof that you've accessed a security hole (e.g. demonstrating it to them) can and has been prosecuted against has a hacking attempt and/or unauthorized access.

This is something every security researcher should know, and not necessarily pejorative against Nexmo in particular.

Re:Ask HN: I know how to reset any Nexmo.com account, but no... by nmrm2 on Friday July 24, 2015 @09:26PM (#9946201)
Sorry, I really didn't mean that as hate toward your company at all!

The parent was offering general advice for working with companies, and I was offering a general observation about that advice (namely, don't admit to technically-a-crime unless you know you're working with someone in good faith). Nothing personal, and it sounds like you guys have handled things professionally :-)

Edit: In particular and to clarify, my negative experience was not with your company.

Re:Ask HN: I know how to reset any Nexmo.com account, but no... by hluska on Friday July 24, 2015 @12:03PM (#9942911)
Do you actually want an answer to that question??? It may just be a rhetorical question, or you may genuinely be wondering why you aren't getting the reaction you want.