I am not sure why all this hate, as I said we fucked up the way the initial ticket has been handled and it's sorted now. :P FYI we plan to release the fix shortly and sebiw has already been rewarded via our official bug bounty program.

You're not exactly making things much better with the professionalism of your replies.

I think that you are misinterpreting this statement as a general caution.

Sending a company proof that you've accessed a security hole (e.g. demonstrating it to them) can and has been prosecuted against has a hacking attempt and/or unauthorized access.

This is something every security researcher should know, and not necessarily pejorative against Nexmo in particular.

Sorry, I really didn't mean that as hate toward your company at all!

The parent was offering general advice for working with companies, and I was offering a general observation about that advice (namely, don't admit to technically-a-crime unless you know you're working with someone in good faith). Nothing personal, and it sounds like you guys have handled things professionally :-)

Edit: In particular and to clarify, my negative experience was not with your company.

Do you actually want an answer to that question??? It may just be a rhetorical question, or you may genuinely be wondering why you aren't getting the reaction you want.