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Re:Amazon Web Services revenue rises 81% year over year by afarrell on Thursday July 23, 2015 @07:32PM (#9939151)
I wonder how much of that is people forgetting to shut down unused EC2 instances
Re:Amazon Web Services revenue rises 81% year over year by syllogism on Thursday July 23, 2015 @08:35PM (#9939385)
It really feels like they design the thing to make that happen.

I got stung for over $100 just as a casual user, because I never guessed that I had to click through all the (slow loading) regions to see the instances and volumes and snapshots I might have burning money.

The web interface is a total clusterfuck.

Re:Amazon Web Services revenue rises 81% year over year by JosephRedfern on Friday July 24, 2015 @04:35AM (#9940744)
Whenever I've had a similar issue, I've emailed to explain and been given a full refund.
Re:Amazon Web Services revenue rises 81% year over year by henpa on Friday July 24, 2015 @09:54AM (#9941975)
Me too. Happened 2 times to me already. ;-)
Re:Amazon Web Services revenue rises 81% year over year by cseales6 on Thursday July 23, 2015 @09:28PM (#9939582)
That was a concern of mine until I created alerts. Now I get emailed if X goes over a threshold, and the instance can be shutdown after another threshold.
Re:Amazon Web Services revenue rises 81% year over year by skwirl on Friday July 24, 2015 @08:45AM (#9941547)
What I do is set up billing alerts through CloudWatch. I have $25/month in personal AWS usage paid for by my company (to encourage people to learn) and I set an alert when my monthly usage has hit $20 (which just went off yesterday).

The billing and cost management page should show you which regions you are incurring costs from on an ongoing basis.

But yeah, you have to know about all of this to use it. They should probably set a default alert at about $25/month on every new account, then let you change or delete it if you want.

Re:Amazon Web Services revenue rises 81% year over year by ytdht on Thursday July 23, 2015 @11:28PM (#9939993)
I got stung with it too, but was refunded...
Re:Amazon Web Services revenue rises 81% year over year by BillinghamJ on Friday July 24, 2015 @04:53AM (#9940784)
Amazon are exceptionally generous with refunds, both with AWS and retail.
Re:Amazon Web Services revenue rises 81% year over year by fapjacks on Thursday July 23, 2015 @09:26PM (#9939572)
Also their documentation. I frankly find it a personal achievement to hear of people successfully navigating their documentation to a working solution.

Just like you, I got burned for about a hundred dollars whenever they switched their UI for EC2 to only show instances per region. I have no idea when that change happened, but they weren't loud enough announcing it.

Re:Amazon Web Services revenue rises 81% year over year by jon-wood on Friday July 24, 2015 @01:56AM (#9940295)
While they're desperately lacking in good getting started documentation, the reference docs are some of the best in the industry. I'll grant they're not pretty, but they cover everything in detail.
Re:Amazon Web Services revenue rises 81% year over year by andymurd on Thursday July 23, 2015 @10:14PM (#9939778)
Agreed - there's an opening for a great desktop software solution to manage all AWS services. Kind of like CloudBerry Explorer but for more than S3.
Re:Amazon Web Services revenue rises 81% year over year by ripken on Thursday July 23, 2015 @10:42PM (#9939857)
There is one, it's called elastic wolf
Re:Amazon Web Services revenue rises 81% year over year by machbio on Thursday July 23, 2015 @11:03PM (#9939913)
thank you, looks an amazing tool - I tried it and has almost all the function
Re:Amazon Web Services revenue rises 81% year over year by andymurd on Thursday July 23, 2015 @10:46PM (#9939865)
Awesome, I will give that a try.
Re:Amazon Web Services revenue rises 81% year over year by alaxsxaq on Friday July 24, 2015 @08:57AM (#9941613)
Billing alerts and learning to use the CLI largely remove the issue of ghost resource usage. If you use AWS beyond the basics, it is worth investing the time to get the CLI setup and use it in favor of the web interface.
Re:Amazon Web Services revenue rises 81% year over year by artursapek on Friday July 24, 2015 @10:16AM (#9942121)
It makes sense to me that a GUI for managing servers intended to bare a production load would make it hard to shut those servers off.
Re:Amazon Web Services revenue rises 81% year over year by jsjohnst on Thursday July 23, 2015 @09:02PM (#9939493)
Yeah, because that's a logical reason they make billions and not because large companies like Netflix (not to mention pretty much every tech startup these days) use them so heavily.
Re:Amazon Web Services revenue rises 81% year over year by beastman82 on Thursday July 23, 2015 @09:08PM (#9939514)
Or maybe, just maybe, he was joking.
Re:Amazon Web Services revenue rises 81% year over year by jlgaddis on Thursday July 23, 2015 @11:44PM (#9940020)
Perhaps. Since it's impossible to tell, however, the safest assumption is that he wasn't.
Re:Amazon Web Services revenue rises 81% year over year by tootie on Thursday July 23, 2015 @07:54PM (#9939236)
I think you'd remember when you get the bill.
Re:Amazon Web Services revenue rises 81% year over year by swalsh on Thursday July 23, 2015 @08:22PM (#9939341)
There's a lot of people to control instances who never see a bill. That's a different department :D

This is the #1 benefit of B2B vs B2C. It's someone else's money.

Re:Amazon Web Services revenue rises 81% year over year by baddox on Thursday July 23, 2015 @09:36PM (#9939621)
See: the entire rental car industry.
Re:Amazon Web Services revenue rises 81% year over year by w-ll on Thursday July 23, 2015 @08:09PM (#9939297)
Except you don't get a bill, you get a receipt that gets buried in tons of junk mail.

And as I reply to this, I decided to check my AWS console, because there is an instance for the life of me I can't terminate.

Re:Amazon Web Services revenue rises 81% year over year by toomuchtodo on Thursday July 23, 2015 @08:13PM (#9939311)
Have you tried changing regions in the console?
Re:Amazon Web Services revenue rises 81% year over year by thoman23 on Thursday July 23, 2015 @08:34PM (#9939382)
Agreed on this advice. When I was new to AWS I kept receiving a bill for a few cents that obviously wasn't worth my time to resolve, but still really irritated my why I couldn't find a running instance. Turns out the running instance was in a different region and I didn't know the EC2 server list displayed only one region at a time.
Re:Amazon Web Services revenue rises 81% year over year by res0nat0r on Thursday July 23, 2015 @08:44PM (#9939423)
If you have the aws cli tool installed this will list all of your instances and their public IP addresses in all regions for you:

    for region in `aws ec2 describe-regions | awk '{print $NF}'`; do echo $region; aws ec2 describe-instances --region $region --query 'Reservations[].Instances[].[[Tags[?Key==`Name`]| [0].Value], PublicIpAddress]'; echo ; done
Re:Amazon Web Services revenue rises 81% year over year by click170 on Thursday July 23, 2015 @08:13PM (#9939312)
This is the exact reason why I refuse to give amazon a non-prepaid visa card.

Where I live, every grocery store sells them without requiring ID.

Re:Amazon Web Services revenue rises 81% year over year by cryowaffle on Thursday July 23, 2015 @10:39PM (#9939845)
Are you trying to protect your identity or just make sure the bill doesn't go over a set amount? If the latter then it shouldn't matter if ID is required.
Re:Amazon Web Services revenue rises 81% year over year by egwor on Friday July 24, 2015 @04:09AM (#9940675)
I guess not needing an id just makes it easier. It's always a pain having to provide two forms of proof of address
Re:Amazon Web Services revenue rises 81% year over year by bduerst on Thursday July 23, 2015 @08:50PM (#9939444)
Guilty here. It was a ~$500 lesson learned.