I recently committed to a CRM after trying Insightly, Capsule and some lesser known apps. I settled on RelateIQ. It's a Salesforce company. I have found it really good particularly for integrations but it's expensive. $1000+ for a single User or what they call a Seat. I also have a subscription to Triggerapp which is a CRM for small Creative firms. It does everything and is by the far the best UX and much more affordable than RelateIQ.