Most of the taxi laws are there to create scarcity, not protect the consumer.
Even with these laws, there are tons and tons abuses by legal taxi companies, but you don't hear about them.
The only real way to protect the consumers, is to allow the consumer to choose to use a service or not. If they want your custom, they better behave and sort there stuff out. It's the ultimate regulation. Government regulation forces you to use a particular service because you don't have much choice.
Creating laws just ends up with complicated rules, loopholes, and twisting the rules to a companies advantage.
You don't think French taxi drivers are burning cars, and rioting over safety of the consumer do you? There doing it because its breaking there self-interested monopoly.
> Regulatory capture is a form of political corruption that occurs when a regulatory agency, created to act in the public interest, instead advances the commercial or special concerns of interest groups that dominate the industry or sector it is charged with regulating. Regulatory capture is a form of government failure; it creates an opening for firms to behave in ways injurious to the public (e.g., producing negative externalities). The agencies are called "captured agencies".
Incumbent Taxi companies have been lobbying regulation bodies for laws to stop competition for a long time. That's exactly what i'm talking about. They use excuses like "reducing congestion" etc when more taxi's actually reduces congestion.
Taxi companies all over the world are currently lobbying and forcing their local regulation agencies to stop uber(I.e Competition). I.E http://www.bbc.co.uk/news/world-europe-33281896
They spend a lot of money on PR to manipulate media to create scare stories as well.
Uber is taking advantage of a market that has been completely stifled by regulatory capture, allowing the incumbents to catastrophically under invest in personnel, systems and vehicles. These companies pillaged the industry with terrible services. Competition is going to bring them back to the table with far better service and pricing.
Probably with new owners post bankruptcy.
Uber riders (myself among them) are enjoying low fares paid for in an investor-fueled land-grab to capture some market share. The only question is whether their heavy-handed tactics will result in adequate market share to maintain the business profitably without incurring regulatory or consumer blowback. I would say so far that the answer is "yes".
I think there is a sustainable business model for Uber, but I don't think that Uber-in-5-years is going to be playing the same games that they're playing today.
There are good reasons for those services to be regulated the way they are; the consumer has much less choice and power.
Uber is in the car service model, where you call someone to come get you. (Taxis have been very big players in this market, so it's confusing, but their displacement here is very real and also very fair.)
Uber has gotten good enough that people very rarely need that first protected-and-regulated market any more.
Most Uber taxi drivers I talk to, like working for uber.