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Re:A Startup That Wants to Cure Social Anxiety by xirdstl on Tuesday May 12, 2015 @08:31PM (#9535957)
I thought it odd to require a 30 minute call with a coach as the first step. Wouldn't that discourage potential users, who might be anxious about a phone call with a stranger to discuss these very personal issues?
Re:A Startup That Wants to Cure Social Anxiety by stevemarks on Tuesday May 12, 2015 @08:47PM (#9536016)
Joyable co-founder Steve Marks here. Great question. We don't actually require the call -- it's optional. Our clients who do complete the call often cite it as one of the most important parts of the program, but we have successful clients who opt out as well.
Re:A Startup That Wants to Cure Social Anxiety by xirdstl on Tuesday May 12, 2015 @08:52PM (#9536029)
You may want to update your FAQ to reflect that. As of now, it reads as if it's required. At least, that was my interpretation.

"Can I use Joyable without a coach?

All clients are assigned a coach and have a kick-off call ."

Re:A Startup That Wants to Cure Social Anxiety by stevemarks on Tuesday May 12, 2015 @08:57PM (#9536045)
Great point. Really helpful feedback. We will fix that.

We used to require calls (despite the irony of kicking off a social anxiety program with a call) because of how instrumental our early clients told us calls were. We have since learned that although many clients find the call key to their success, others can be successful without a call.

Re:A Startup That Wants to Cure Social Anxiety by tbirdz on Tuesday May 12, 2015 @11:15PM (#9536523)
Hi Steve! I was just wondering if Joyable's costs would be something that would be coverable by health insurance?
Re:A Startup That Wants to Cure Social Anxiety by stevemarks on Wednesday May 13, 2015 @02:06PM (#9540816)
Not yet, but we aspire for them to be covered in the future. Thanks for asking.