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Re:A Startup That Wants to Cure Social Anxiety by xirdstl on Tuesday May 12, 2015 @08:52PM (#9536029)
You may want to update your FAQ to reflect that. As of now, it reads as if it's required. At least, that was my interpretation.

"Can I use Joyable without a coach?

All clients are assigned a coach and have a kick-off call ."

Re:A Startup That Wants to Cure Social Anxiety by stevemarks on Tuesday May 12, 2015 @08:57PM (#9536045)
Great point. Really helpful feedback. We will fix that.

We used to require calls (despite the irony of kicking off a social anxiety program with a call) because of how instrumental our early clients told us calls were. We have since learned that although many clients find the call key to their success, others can be successful without a call.