After a few generations raised on smartphones and tablets without any Microsoft apps, Microsoft Office would just be a curiosity their parents used, like Corel Draw or dBase.
Fortunately Microsoft has taken note; there's rumor of Android Office apps, and the latest version of the Surface tablet is quite popular.
Microsoft, and in particular, Office is still going strong, but the stranglehold it had in the 90's is gone.
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Google may want businesses to pay, but going to docs.google.com and using your personal email address works just fine - much to the chagrin of IT departments everywhere.
Google Docs doesn't hold a candle against it while LibreOffice can barely sneeze in front of it.
What non-technical users request won't matter, they will ask for whatever they are familiar with and complain if any icon is moved just slightly.