News for hackers. Stuff that matters.
Re:Apple Reports Record First Quarter Results by MBCook on Tuesday January 27, 2015 @10:17PM (#8957836)
I've had that kind of problem before, and I can also tell you the old PowerBooks in the G4 era could be pretty bad. You were thrilled to upgrade because it made a big difference. I've owned some of the older laptops where bits would start wearing out.

My current laptop is a 2010 MBP and I've upgraded both the RAM and the HD, neither one is an option now. The upfront costs are higher than they used to be, and I'm not a fan of that.

But that's part of the price of liking Apple hardware. It's the tradeoff they've decided to make and it's not enough to offset the other benefits and drive me away.

I've seen enough Apple hardware at work and from friends to generally think it's good quality and not worry too much about buying my next machine from them.

Re:Apple Reports Record First Quarter Results by slantyyz on Tuesday January 27, 2015 @10:52PM (#8957981)
Well, let me tell you, I have never retired a PC laptop for any other reason that it got slow with age. That includes the cheap ones.

My Macbook Pro was almost four years old but still quite fast. I replaced the logic board once under AppleCare, but it died out of warranty just before Christmas. I am not interested in paying 500+ for a new logic board with the same defect that my two previous logic boards had. There are plenty of other people in the same boat as me.

Any good will that I had for Apple is now long gone. I'm just hoping I can get something out of the class action that has been filed.

Re:Apple Reports Record First Quarter Results by MBCook on Tuesday January 27, 2015 @11:10PM (#8958037)
I don't blame you. I'm not sure what I'd do in that situation. "Wait it out" is a good strategy if there is a design element in the new machines you don't like (I did that with the early glossy screens) but if your current machine is defective and basically can't be fixed I wouldn't blame you for jumping ship at all.

It's too bad situations like this end up in court where even if you get made whole it takes years and years and in the mean time you're just stuck with extra costs.

Re:Apple Reports Record First Quarter Results by slantyyz on Tuesday January 27, 2015 @11:28PM (#8958105)
The worst part - Apple has a great reputation for customer service, and as today's numbers prove, they could easily afford making me and my fellow owners of problematic 2011 MBPs whole, but they've kept their head in the sand about it.

It's unfortunate, because I used to be a promoter of Apple products to people I know. These days, not so much. In fact, I typically don't have much good to say about them at all. This might not have been the case had they been proactive about fixing this problem.

Re:Apple Reports Record First Quarter Results by MBCook on Wednesday January 28, 2015 @12:12AM (#8958245)
I know they pull the "you've been through enough' here is a new machine" thing to help customers. But how many more mobos do you have to go through to get to that point. How much time would you waste?
Re:Apple Reports Record First Quarter Results by lultimouomo on Wednesday January 28, 2015 @02:47AM (#8958637)
> the old PowerBooks in the G4 era could be pretty bad. You were thrilled to upgrade because it made a big difference

While I understand and respect your position, it made me smile that since someone was selling you pretty bad things, where bits would start wearing out, you were thrilled to give them more money for other things.

Apple can really have the pie and eat it!

Re:Apple Reports Record First Quarter Results by MBCook on Wednesday January 28, 2015 @03:15PM (#8962285)
It wasn't that so much as the G4s were so underpowered that you'd jump at an excuse to get a faster one. I never had any real problem with them other than minor cosmetic things from heavy use.