The worst part - Apple has a great reputation for customer service, and as today's numbers prove, they could easily afford making me and my fellow owners of problematic 2011 MBPs whole, but they've kept their head in the sand about it.

It's unfortunate, because I used to be a promoter of Apple products to people I know. These days, not so much. In fact, I typically don't have much good to say about them at all. This might not have been the case had they been proactive about fixing this problem.