How Software in Half of NYC Cabs Generates $5.2M a Year in Extra Tips

Re:How Software in Half of NYC Cabs Generates $5.2M a Year i... by madeofpalk on Monday January 05, 2015 @09:16PM (#8842568)

IMHO, one of the employers responsibility is to pay their staff. I don't think that's really arbitrary, it's commonly accepted across the world.

If you're in the service industry, it's your job to be nice. That's what their employer (hopefully) pays them for.

If I have a good or bad experience, I exercise my discretion by choosing whether to go there again. If the employer notices a trend downwards in customers, it's their responsibility to assess what that is - hopefully their in touch enough with their business to identify if it's because of their employees service and 'apply pressure' if need be.

I guess ultimately it comes down to culture. I (and the large majority of the non-US world) isn't accustom to paying 10%+ extra for bad and rude service and it would be very hard for us to understand why that happens.

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[deleted]

Re:How Software in Half of NYC Cabs Generates $5.2M a Year i... by madeofpalk on Monday January 05, 2015 @09:25PM (#8842599)

I prefer to leave managing, controling and rewarding employees up to the employer, and I'll take care of paying the price I see on the menu and making the decision on whether to come back or not.

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Re:How Software in Half of NYC Cabs Generates $5.2M a Year i... by waterlesscloud on Monday January 05, 2015 @10:03PM (#8842707)

Due to the completely ridiculous nature of downvoting on this site these days, I've deleted my posts.

I'm done commenting here as long as this site remains this unfriendly to differing opinions.

And that's after years of participation and over 15,000 karma points. Something has changed, and it's not at all for the better.

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