News for hackers. Stuff that matters.
Re:Brave New Phone Call by jpatokal on Tuesday September 23, 2014 @12:47AM (#8354058)
That's an awful lot of hype that sounds like it was written by (or for) someone who has never used Skype, or Hangouts, or <insert messaging app of choice here>, all of which do store-and-forward messaging for individuals and groups, and let you call people with a touch of button. Hangouts also shows me if someone's on mobile or desktop, and whether they're "present" or not, and while it doesn't tell me exactly where they are, that's arguably more a feature than a bug. Same goes for apparently recording everything forever (cue image of legal departments around the world reaching for the NOPE button).

What am I missing?

Re:Brave New Phone Call by downandout on Tuesday September 23, 2014 @01:15AM (#8354133)
>What am I missing?

You're not missing anything, but that doesn't mean this won't be successful. There were tons of ride ordering/sharing apps before Uber; Uber just had the right interface at the right moment. AIM long predated Whatsapp and Skype. These are just a few examples of not-so-original products that became hugely successful because of some very slight twists on relatively old concepts.

Not being original in concept is far from a disqualifier for success. In all but a tiny fraction of cases, "first mover advantage" is a myth. If your goal is rapid, widespread adoption of your product, it's generally better to iterate on something that has proven acceptance by the market.

Re:Brave New Phone Call by jpatokal on Tuesday September 23, 2014 @01:46AM (#8354192)
Sure, but Talko isn't the second mover in messaging apps, it's more like the millionth. This is a pretty mature market by now, and I'm still not seeing any obvious hook that would get me to switch.
Re:Brave New Phone Call by downandout on Tuesday September 23, 2014 @01:53AM (#8354202)
There are a few innovations in Talko itself (telling people if you're driving etc.). That may be enough, and it may not. It takes a fair amount of pixie dust for these things to work out, so no one knows. But it does have a chance.

In a world where "Yo" gets more than 1 user (and a $10M valuation), I don't discount any app until it's removed from the app store.

Re:Brave New Phone Call by jonknee on Tuesday September 23, 2014 @10:35AM (#8355519)
I would never use an app that has the "feature" of broadcasting my current location and movement to friends and colleagues.
Re:Brave New Phone Call by x1798DE on Tuesday September 23, 2014 @11:20AM (#8355766)
I feel the same way, but I get the impression that "kids these days" love that kind of thing, so the fact that you or I wouldn't use this isn't necessarily a bar to success.
Re:Brave New Phone Call by notahacker on Tuesday September 23, 2014 @02:53PM (#8357351)
That's the crux of the problems I see with this. I can believe it's a very good implementation of Skype, but the genuine novelties (location broadcast and record-by-default) are the first thing any remotely privacy conscious person is going to turn off most of the time.

Is a setting that [unless turned off] tells people what form of transport I'm using really better at avoiding unwanted intrusions than a status update? Am I going to be more or much less likely to leave it on in the background in case any of my friends choose to come and socialise with me if everything is being recorded in the background?

I can certainly imagine edge cases where those capabilities would come in useful, but it sounds like they're more likely to generate negative hype and corporate bans than encourage adoption.

Re:Brave New Phone Call by 01Michael10 on Tuesday September 23, 2014 @11:26AM (#8355794)
Telling people my location or if I am driving is not a feature I want just like never used the status feature on any IM/text client ever had...

People should never expect an instant reply to any IM, text, or phone call. The receiver's status is totally irrelevant. Society is going to hell from this type of technology.

Re:Brave New Phone Call by tetrep on Tuesday September 23, 2014 @12:09PM (#8356039)
>People should never expect an instant reply to any IM, text, or phone call.

Why is synchronous, remote communication disallowed? You seem to have ruled out instant responses to any form of remote communication, which greatly impedes, well, communicating. If I have a chain of questions that rely upon previous answers, it's either going to be woefully inefficient to send as asynchronous communication (I have to enumerate all possible questions, which also means all possible answers to previous questions) with respect to either data (one massive email) or time (one question per email, wait for response).

>The receiver's status is totally irrelevant.

Not at all. If I need information that any one of 5 of my contacts have, I can narrow down who I need to ask based on status rather than sending out 5 questions and getting 5 responses. Alternatively, I could ask them one at a time and wait 5-10 minutes for a response before moving on, but that's a large time sink and doesn't scale well at all. A simple available/busy goes a long way.

Re:Brave New Phone Call by 01Michael10 on Tuesday September 23, 2014 @03:15PM (#8357515)
Huh?

"Why is synchronous, remote communication disallowed?"

No one said that... I am just saying it's the choice of the receiver of the message when to reply. To many people today seem to have the expectations if can send a message under a second they should receive a reply back in under a second. Ummmm No.

"Not at all. If I need information that any one of 5 of my contacts have, I can narrow down who I need to ask based on status rather than sending out 5 questions and getting 5 responses."

So your contacts status is needed for your convenience? What about theirs?

You sound young and really narcissistic. It's not all about you. To make it more clear for you... It's none of your business what I am doing and I will reply back when I f*cking feel like it.

Re:Brave New Phone Call by JoeAltmaier on Tuesday September 23, 2014 @03:18PM (#8357532)
At work, its all about the job. So as an enterprise tool its still valid to want timely responses, and to expect them.
Re:Brave New Phone Call by com2kid on Tuesday September 23, 2014 @05:03PM (#8358230)
> Telling people my location or if I am driving is not a feature I want just like never used the status feature on any IM/text client ever had...

That makes you the minority view.

Status's in IM apps were hugely popular, that you are unable to see the value to others indicates a lacking of either imagination or empathy on your part.

> People should never expect an instant reply to any IM, text, or phone call. The receiver's status is totally irrelevant.

If my SO is waiting for me to come home to turn on the oven, then being able to see that I am driving, versus calling me and having me not pick up (I typically do not answer the phone when driving), is a huge value add.

If I have one last thing I want my friend to pick up at the store, seeing "walking" versus "driving" lets me know if it is futile to call him.

These features are useful. Are they something that I'd always want to share with everyone? Of course not, but in the right situations they add value to communication.

Re:Brave New Phone Call by 01Michael10 on Wednesday September 24, 2014 @03:33PM (#8363606)
"That makes you the minority view."

So what? I was giving my opinion... You do realize the majority view has been often wrong though out history?

"Status's in IM apps were hugely popular, that you are unable to see the value to others indicates a lacking of either imagination or empathy on your part."

I didn't say it may not have value for others but once again it has no value for me. The last thing I want to do is update my status in my IM/chat program every time I logon.

Your scenarios are totally irrelevant... In either case why does it matter if the receiver is driving? They could send a text or leave a VM if don't pick up (which would then assume maybe driving or just busy). What do these scenarios have to do with my point the sender shouldn't expect an instant reply to every communication?

Re:Brave New Phone Call by 01Michael10 on Tuesday September 23, 2014 @03:36PM (#8357652)
My mistake, I am at work and hadn't read the article in question (until right now) but seen the comment about the app giving the status if driving or not which set me off.

My remarks were about personal communications which this app does not seem to be about. I do feel sorry for people in jobs who do have to reply at all hours of the day. That's not for me...

Re:Brave New Phone Call by 01Michael10 on Tuesday September 23, 2014 @01:03PM (#8356422)
Downvote? My mistake, we should be slaves to our technology like the young folk and conform. I said nothing and everything is all right.
Re:Brave New Phone Call by jdimov on Tuesday September 23, 2014 @03:36AM (#8354406)
It's not about the second mover advantage anymore (and certainly not about the first mover advantage). It's all about the LAST mover these days. Doesn't matter how many others have tried something before your or how successful those somethings are. Can you create an app / a business which will be the LAST to dominate its space?
Re:Brave New Phone Call by vonklaus on Tuesday September 23, 2014 @05:13AM (#8354593)
Right. Google is successful because it was the last search engine. It provided a completely novel way to do search (links vs. keywords) and Facebook will be valuable if it turns out to be the last social network. However, to be the LAST MOVER you have to provide a value at some arbitrary, but huge, number. Let's say a 10x improvement over the incumbant (or various substitute products). That is why email is difficult to dethrone. It works well, is relatively secure (you can sort of choose your level of security) and spam settings make it reasonably painless. So this app is going to have to be a much better experience than hangouts (probably easy, hangouts is shit), or whatsapp, or email, or a phonecall, or instagram etc. This can be done, but the execution has to be perfect, the value proposition has to be 10x better than the one or two substitute services it replaces (largely phone & messaging) and it has to have a growth pattern that is substantial enough that it can be reasonably assumed that at least 80% of my contacts are using it.

so to be last mover here they probably need

>a product that is 10x better than a combo(or stand alone instance) of SMS/messaging apps/email/facetime/phone etc

>widespread user adoption

>trust/security

>a revenue stream

It seems cool, but it is a tough space to dominate.

Re:Brave New Phone Call by anentropic on Tuesday September 23, 2014 @07:33AM (#8354855)
um... didn't it become the 'last search engine' because it was so successful rather than vice versa?
Re:Brave New Phone Call by vonklaus on Tuesday September 23, 2014 @03:09PM (#8357477)
I meant successful in financial terms. It is past edit, so I can't change it to valuable. This is basically an adoption of things Peter Theil says. Googles value (financial) has largely been realized many years after founding (prob 10). So if they did not have last mover inertia, then they wouldn't have been around long enough to extract the value from the market.
Re:Brave New Phone Call by atlbeer on Tuesday September 23, 2014 @07:34AM (#8354857)
You are missing a beat here. The last mover is the winner of a space. It's kind of like saying I found my car keys in the last place I looked. Of course you did.
Re:Brave New Phone Call by bentcorner on Tuesday September 23, 2014 @02:45PM (#8357290)
But how do you stay the last mover? This is about building a moat.

To continue your analogy: How do you prevent yourself from losing your car keys again?

Re:Brave New Phone Call by kmfrk on Tuesday September 23, 2014 @04:27AM (#8354491)
I think there's something to be said for picking up on something popular and doing it well; you don't necessarily have to reinvent the wheel.

I recall Pogue's article on walkie-talkie apps (http://www.nytimes.com/2012/09/06/technology/personaltech/ze...), and how even the best apps had the most god-forsaken interface design.

Being incumbent in a space doesn't mean you do a great job at something. Whether this makes Talko interesting and useful remains to be seen (I'm reserving excitement personally), but I definitely think there's a lot of room for improvement that Talko is taking advantage of.

Re:Brave New Phone Call by easytiger on Tuesday September 23, 2014 @06:08AM (#8354700)
> Uber just had the right interface at the right moment

and the right branding and a huge amount of backing and a giant pair of balls.

Re:Brave New Phone Call by georgemcbay on Tuesday September 23, 2014 @01:05AM (#8354113)
"and while it doesn't tell me exactly where they are"

You can (voluntarily) share this with the click of a button, at least on Android (paperclip->Location), which I think is the best solution.

But anyway, I agree. Sounds a lot like maybe a new feature or two to Hangouts (the long term rescind feature sounds nice, and Hangouts doesn't have an easy way to record an audio clip from within the app and attach it the way you would an photo, but I'm not convinced that is as important as Ray Ozzie thinks it is, and even if it is it would be trivial to implement on top of what already exists), not some grand new product market, especially when it doesn't even include video support yet while Hangouts does. If you buy into his theory of there being something "lost" with text, surely a lot is also lost when you lose body language with just voice.

Re:Brave New Phone Call by baby on Tuesday September 23, 2014 @07:35AM (#8354861)
Skype is not a well crafted product:

- if you send a message to someone offline, and you log off, he will receive it only when both of you will be online and if you use the same device you used when you sent the message. If it was too long ago he might miss it. - if you use multiple devices with skype, you will have to read all everytime you change device

so even if you've heard of skype, I can get why there's so much hype for a well-crafted product like whatsapp, but for calls.

Re:Brave New Phone Call by revorad on Tuesday September 23, 2014 @05:25AM (#8354628)
Agreed there's a lot of hype, but Skype and hangouts are awful on mobile, so anything better would be nice.
Re:Brave New Phone Call by themodelplumber on Tuesday September 23, 2014 @01:18AM (#8354136)
I think you are missing the mini-slideshare aspect to voice and text/image sharing. Just looking at the app website, users can work as a team and use voice for annotation, which is pretty huge vs. text/images only. Plus, any voice elements seem to be treated as part of a larger conversation element that can be resumed or edited at will. Do Skype or Hangouts have these features? I know I can leave people messages like using an answering service, but that's not even close to the same thing.
Re:Brave New Phone Call by qq66 on Tuesday September 23, 2014 @02:13AM (#8354239)
Things are more than what they do; they're how they do them. A Kia Soul and a Mercedes-Benz S500 basically have the same feature set. But they're very different experiences.
Re:Brave New Phone Call by nyae on Tuesday September 23, 2014 @11:49AM (#8355922)
I agree. I remember when the iPad came out, people said they weren't anything special, just a big iPod touch. But that seemingly insignificant tweak in size changed everything about use patterns. The difference is like that between a bathtub and a swimming pool.
Re:Brave New Phone Call by prawks on Tuesday September 23, 2014 @08:59AM (#8355112)
While all of those things are (apparently) possible in Skype and friends, they haven't been the focus, or what the product is all about. I use Skype on a weekly basis perhaps (not an expert, but a regular-Joe user), and replicating the kind of experience presented in the article seems like it would be a huge hassle, if not impossible based on my knowledge of Skype. That matters a hell of a lot more than whether or not it's possible, especially when it comes to adoption of an application for certain use cases.

Skype and Hangouts are synonymous with video calling/conferencing, and that's it. They may have more features tucked away somewhere, but it's not what they are.

Re:Brave New Phone Call by hrktb on Tuesday September 23, 2014 @10:11AM (#8355392)
> Skype and Hangouts are synonymous with video calling/conferencing, and that's it. They may have more features tucked away somewhere, but it's not what they are.

I had the same idea of Hangouts until switching to android.

On android Hangouts easily becomes the SMS app and instant messenging app as well. After a few days, I would go to Hangout and then think about how (voice ? IM ? SMS ? video call?) I'd like to contact the person. A bit in the same way Talko wants to be a hub for the different channels.

Re:Brave New Phone Call by wmf on Tuesday September 23, 2014 @12:51AM (#8354076)
Do any of them do store-and-forward voice messaging? I don't think Hangouts does.
Re:Brave New Phone Call by jbrandon52 on Tuesday September 23, 2014 @01:09AM (#8354118)
Do you mean like voice mail and iOS / whatsapp / Facebook voice messaging?
Re:Brave New Phone Call by jpatokal on Tuesday September 23, 2014 @01:13AM (#8354130)
If you call somebody on the plain old telephone network and they're not around, you'll likely get voice mail. It wouldn't be hard for Talko to offer a better interface for this, but I have a hard time seeing killer app potential in this.
Re:Brave New Phone Call by thefreeman on Tuesday September 23, 2014 @02:23AM (#8354253)
I absolutely abhor listening to voice mails and I know I am not the only one. That is a really bad example to use.
Re:Brave New Phone Call by jpatokal on Tuesday September 23, 2014 @02:38AM (#8354281)
Why is it a bad example? I hate voice mail as well, but it is "store-and-forward voice messaging".
Re:Brave New Phone Call by e12e on Tuesday September 23, 2014 @04:16AM (#8354472)
Agreed. I hate voice mail -- and while the clunky old interface (dial-tone buttons or what-not) doesn't help -- the thing I don't like is the concept of store-and-forward voice messaging in general.

Now that I think about it -- I did one type of store-and-forward voice+ messaging that I did enjoy somewhat. When a friend of mine went to Japan as an exchange student two? years ahead of me in ... 1995? We exchanged cassette tapes via snail-mail. Each usually was kind of a mix-tape of voice diary/message and some music or other stuff and was accompanied by a letter, maybe with news clippings, pictures etc (I think, it's been a while). It's really the only exchange of voice messages I can remember enjoying.

Perhaps the clue is in the fact that the media has to be part of, or inform the message. Modern (phone) voicemail is usually not (in my experience) actually made as store and forward, but more of a fall-back because synchronous communication wasn't possible. Generally if someone wants to forward me an asynchronous message -- I much prefer text. Either sms or email (or a letter) -- to voicemail. That said, if someone mailed me a cd (or audiofile on a thumbdrive) I'd probably listen to it, and have a rather different experience. Not sure if someone emailed me an audio-file. I'm a bit of a die-hard plain-text email person. I'll stretch to image-attachments, though. But I still feel we got oversold on the idea of multimedia, and it remains a bit of a "fad". I do realize I might be an outlier, though :-)

So maybe an app like this can help inform the media choice, and by virtue of that make store-and-forward voice messaging not-suck. As long as people use them as "voice logs" (like videologs) or something, and not as a means to transmit information. Which is just awful, IMNHO.

And I'll probably still prefer my plain-text -- but thinking about it, I could see it being a useful form of communication after all.

Apologies for rambling, but I think there might be traces of an interesting thought in there.

Re:Brave New Phone Call by pavel_lishin on Tuesday September 23, 2014 @10:58AM (#8355646)
This sounds even worse. You won't be listening to a voicemail, which most people understand ought to be brief, you'll be listening to a recap of either someone's attempted conversation with you, or two people conversing.

Unless it works differently, somehow.

Re:Brave New Phone Call by XorNot on Tuesday September 23, 2014 @04:26AM (#8354488)
WhatsApp does this easily - the voice button is right on the main interface.
Re:Brave New Phone Call by cubix on Tuesday September 23, 2014 @04:24AM (#8354482)
> apparently recording everything forever

I think you are missing the part where he says that any participant can rescind at any time.

Re:Brave New Phone Call by TheOtherHobbes on Tuesday September 23, 2014 @09:14AM (#8355165)
Which will lead to a lot of drama.

Imagine - you break up with your partner, and he/she deletes the other side of the conversation.

This may not be a problem in work settings, but it has the potential to cause a lot of pain in personal conversations.