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Re:German court requires Google to stop ignoring customer em... by readerrrr on Friday September 12, 2014 @11:15AM (#8308449)
EU directive is much clearer on the subject.

(c) the details of the service provider, including his electronic mail address, which allow him to be contacted rapidly and communicated with in a direct and effective manner;

Replying with an automated answer saying that actual human response is not an option, is certainly not direct and effective.

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