Re:Ask HN: Why does WordPress dominate the market?
by csixty4 on Tuesday June 24, 2014 @08:15AM
(#7937265)
Ok. That was my WordPress cheerleader post. Now, here's the snark I edited out of that because it didn't fit the flow.
If you want people to adopt a different CMS, here are pain points I've heard repeatedly from users. Address all of these and you're golden:
* It should have perfect security. Vulnerabilities should be patched immediately, not the next day.
* There should constantly be new features to enhance my site.
* It should never need upgrades.
* It should do everything out of the box instead of needing plugins.
* It shouldn't be bloated. Keep the core code base small.
* It should be easy for me to do anything and everything from the admin interface.
* There shouldn't be a lot of options because it's overwhelming.
* 24/7 phone support should be included. Or, if I have to use a support forum, I should get an answer in 5 minutes.
* Everything should be free.
From a UX standpoint, it's easy to use, install plugins, find themes, and get help. If you spend money on a commercial theme, you can be assured the platform is going to support it for years even if you don't have all the cool new features. It runs on PHP, from a $2/mo shared hosting account to WordPress VIP.
The community is great. WordCamps cover a variety of technical and non-technical topics. Most people are welcoming. It's just a great bunch.
Could you create a CMS with a cleaner codebase? Easily. And the people who make WordPress want to, too.