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A comment on Ask HN: Why does WordPress dominate the market?. Parent comment
If you want people to adopt a different CMS, here are pain points I've heard repeatedly from users. Address all of these and you're golden:
* It should have perfect security. Vulnerabilities should be patched immediately, not the next day.
* There should constantly be new features to enhance my site.
* It should never need upgrades.
* It should do everything out of the box instead of needing plugins.
* It shouldn't be bloated. Keep the core code base small.
* It should be easy for me to do anything and everything from the admin interface.
* There shouldn't be a lot of options because it's overwhelming.
* 24/7 phone support should be included. Or, if I have to use a support forum, I should get an answer in 5 minutes.
* Everything should be free.
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If you want people to adopt a different CMS, here are pain points I've heard repeatedly from users. Address all of these and you're golden:
* It should have perfect security. Vulnerabilities should be patched immediately, not the next day.
* There should constantly be new features to enhance my site.
* It should never need upgrades.
* It should do everything out of the box instead of needing plugins.
* It shouldn't be bloated. Keep the core code base small.
* It should be easy for me to do anything and everything from the admin interface.
* There shouldn't be a lot of options because it's overwhelming.
* 24/7 phone support should be included. Or, if I have to use a support forum, I should get an answer in 5 minutes.
* Everything should be free.