Re:Ask HN: client reporting bugs that don't exist, causing m...
by film42 on Sunday June 01, 2014 @10:13PM
(#7831557)
This is an interesting idea, as it weeds out clients who are banking on you doing some free work.
Still, the "free bug support" idea is a really powerful selling point, as it show confidence. Perhaps offer 2 or 3-months of "free bug fixes" with a flexible ending date so you can't ride out the clock. After which, @ashearer's suggestion could kick in.
Still, the "free bug support" idea is a really powerful selling point, as it show confidence. Perhaps offer 2 or 3-months of "free bug fixes" with a flexible ending date so you can't ride out the clock. After which, @ashearer's suggestion could kick in.