Is it? How many people using Linux know who, say, Ulrich Drepper or Alan Cox is? How many of the Apache installations in the world give Brian Behlendorf "credit"? That's just the nature of writing open source software -- IMHO the whole idea is to write something that other people find useful, and give it away.
And honestly, Zed complaining about a lack of attention and props is outrageous. The guy must have an enormous ego. Compared to most authors of open source software, he is far from anonymous.
And Brian's the highest-profile contributor to Apache. What about Rob McCool, Robert Thau, Roy Fielding, Ralf Engelschall, Rian Hunter, Rainer Jung, Rasmus Lerdorf, Rüdiger Plüm, and in some sense Randy Terbush? And those are just the contributors whose names begin with "R": http://httpd.apache.org/contributors/
You can charge a redistribution fee or something else instead of just giving away the software. Don't you dare suggest that people are unwilling to pay either, a lot of people buy Mac apps that do the simplest things. Those suckers don't even get access to the source code!
And, come on, he does get the credit. He gets lots of credit. He just wants more credit. Enough to go to the bank, it seems.
Kudos to Zed for giving the hackers code and the businesspeople invoices.
Fortunately, Phusion stepped in and wrote Passenger which now handles most Rails deployments.
Bottom line: Zed is a talented hacker but he's maybe 1 in 100, not 1 in 1000 or 1 in 5000. If he hadn't written mongrel someone else would have, and he'd just be another anonymous guy with a chip on his shoulder and a bit of DHH envy :)
Any work should be fulfilling in itself, and one should wish to do it with or without pay. I think the MIT license is the one that best embodies coding as art, and I have tremendous respect for people with the balls to license their code under it.
I don't care about support, but for Zed to be mad that nobody wanted to hire him as a consultant for mongrel is a bit absurd considering that he abruptly quit maintaining the product. What's to say he wouldn't just walk away from a consulting gig if his feathers got ruffled.
You can't just make software, give it away, and expect money to rain down on you from everywhere it is used — it doesn't work like that.
If you want money from your software you need to offer it with a business model coupled with either advertising or a price point. But you knew that already.
That's a straw man. There is no mention of his original reasons for giving away his software. Only now, in hindsight, he realises it annoys him that of the great many users, not only do none credit him, but some even blame him. That's pretty harsh.