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A comment on Users that send bug reports are your biggest fans. Cherish that. Parent comment

Re:Users that send bug reports are your biggest fans. Cheris... by kirillzubovsky on Monday October 14, 2013 @05:10PM (#6549665)
I believe Dave McClure also encourages you to have customers that either love you or hate you, since those are the source of real feedback. Indifferent customers are just that.
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