Users that send bug reports are your biggest fans. Cherish that

Posted by kirillzubovsky on Monday October 14, 2013 @04:55PM
from the medium.com dept.

https://medium.com/startup-shenanigans/766c9e373acc

( 2 comments | 5 points | on HN )

Re:Users that send bug reports are your biggest fans. Cheris... by jenntoda on Monday October 14, 2013 @05:09PM (#6549657)

"Your most unhappy customers are your greatest source of learning" - Bill Gates

[ Parent | on HN ]

Re:Users that send bug reports are your biggest fans. Cheris... by kirillzubovsky on Monday October 14, 2013 @05:10PM (#6549665)

I believe Dave McClure also encourages you to have customers that either love you or hate you, since those are the source of real feedback. Indifferent customers are just that.

[ Parent | on HN ]