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A comment on Hetzner Servers Compromised. Parent comment

Re:Hetzner Servers Compromised by aw3c2 on Thursday June 06, 2013 @12:40PM (#5833478)
You don't seriously think that a server admin said that, do you? It was probably some low rank customer service peon.
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Re:Hetzner Servers Compromised by tbh on Thursday June 06, 2013 @12:45PM (#5833508)
Of course not, but regardless of who in the company said it, the official support response was as quoted. Not exactly encouraging!
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Re:Hetzner Servers Compromised by MrCheese on Thursday June 06, 2013 @12:47PM (#5833524)
To be fair, Hetzner has very "google translaty" English support for simple matters, so it is not impossible that they simply didn't understand the question
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Re:Hetzner Servers Compromised by PaulFreund on Thursday June 06, 2013 @03:24PM (#5834612)
Exactly, and somebody who didn't yet hear the term can easily come to the conclusion that it is an authentification with two "factors" which means basically two things and that would be username and password. In the past there were system with only one factor...
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Re:Hetzner Servers Compromised by 1SaltwaterC on Friday June 07, 2013 @06:05AM (#5838089)
Kinda reminds me of http://www.youtube.com/watch?v=gmOTpIVxji8
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