If you have issues, feedback, ideas, etc: https://github.com/rackerlabs/devsite/issues - I'll work on them as best I can!

@jnoller congrats on the launch. Check out the http://www.dreamfactory.com open source platform for mobile. We should figure out how to work together!

Would you consider to support the Rackspace drivers for Apache libcloud? It's a great library for projects using mixed infrastructure from different IaaS providers.

It may not be in the primary interest of Rackspace, but definitely in the primary interest of many Rackspace clients.

http://libcloud.apache.org/

Libcloud was started by cloudkick, which rackspace acquired - for official support we need a dedicated person on staff who can maintain and answer questions from front line support, irc, etc.

That's what we mean by officially supported - that said, I have good news: we are looking into it, our pkgcloud, fog, jclouds, etc libraries are multi cloud/iaas libraries, and we believe in supporting these types of libraries (multi cloud, multi provider).

Stay tuned - we're working on it.

Thanks!

Rackspace is 100% supported in libcloud, both first-gen and next-gen. Just like bpiatt said, the whole library is maintained by Rackspace employees and others. Side bar: The community has only gotten better and the abstractions too!

Tomaz on the Libcloud PMC is a Racker and he's actively involved in the project making it work well with our cloud and others.

Absolutely, this is going to be a major part of my job going forward (this is my second week at rackspace :)).

Thanks too!

I'm looking forward to using the new rackspace automation included in ansible. Especially for spin-up and tear-down of staging sites.

can you email me a link to this support? I'd love to dig into it. [email protected]

No cloud sites support yet really sucks.

Is jclouds.org down?

It is - we're in the process of transferring the hostname to the ASF and it's somewhere in between right now. Fun. But you can still get at the pages - http://jclouds.incubator.apache.org/ is the current site, which jclouds.org should be redirecting to.

It may be; they are in the process of shifting to the ASF incubator.

rackspace ripped me off

Firedoglake, too:

http://www.correntewire.com/time_to_short_rackspace_ha_ha

Hang on, so you didn't make backups from the multitude of options that Rackspace offers (it even offers snapshot backups for cloud servers), didn't make backups yourself and you blame Rackspace?

If you purchased a car and got into an accident, would you also blame the manufacturer for you not having car insurance?

Not my site, and while I hear you on the backups, the perhaps more-relevant problem is the lying.

All I see in that post is hearsay and zero evidence either way of "lying". I can think of plenty of "maintenance issues" that would eventually cause a data loss - additional drives failing during a RAID rebuild, for example.

Huh? A RAID rebuild is not maintenance, and at any rate if I had a multi-site customer down hard they'd get a better explanation than that after, let's say, the second hour, especially if the ETR was unknown. Not only that, but no CEO I know of would accept this as an excuse from me if I was in charge of their company's systems.

This is basic hosting customer service, and it's the kind of service I have gotten from Rackspace in the past, though I haven't used them since they went public.

P.S. There was much more than that post in the contemporaneous tweets, that was just a convenient description. It's not just hearsay, unless you consider the person running the site to be a third-party to the issue.