Re:3px of padding makes all the difference in the world
by nikatwork on Tuesday May 28, 2013 @01:19AM
(#5778232)
When I was a/b testing UI designs for a stable of eCommerce sites, quite often the blatantly fugly design would convert much better. Especially for low-price-driven sites. My personal theory was that people figure the unpolished, crappy looking site is more bargain-driven (kinda like a dingy dollar store in real life).
Sticking a giant firetruck-red "CONVERT" button surrounded by flames and rainbows really does sell better. But boy does it look awful.
Re:3px of padding makes all the difference in the world
by jonknee on Tuesday May 28, 2013 @09:25AM
(#5779834)
This is also evidenced by Amazon.com still looking really crowded and ugly. They test every last thing and if this is what they're using, it's because it works.
Re:3px of padding makes all the difference in the world
by scrapcode on Tuesday May 28, 2013 @01:16PM
(#5781218)
This same concept goes for those horrendously ugly, cookie-cutter, inline sales pages plastered with maroon Comic Sans headlines that have highlighter-yellow backgrounds. I've been there and done that, and the facts prevail. As a good/(as in one that creates aesthetically pleasing things) designer, you actually suck conversion wise.
I haven't done much research behind it, but I believe this has to do with why the flat UI is so pleasing. I can only imagine that it is easy for anyone to notice that it's beautiful regardless of technological/design experience/knowledge.
Re:3px of padding makes all the difference in the world
by eflowers on Tuesday May 28, 2013 @01:20AM
(#5778234)
I am glad you pointed this out, your premise is a quintessential example of "UX is not UI."
It's not the visual or web designers primary job to A/B test or step into the users shoes on every detail, that's what a responsible and valuable UX person should be doing (note I didn't say UX designer).
That said, it's pretty easy to get too involved in your own work to notice a bigger picture so breaks to step back are highly recommended.