I don't buy it. People don't criticize a king at all. You don't criticize the communist party in Stalinist Russia, tactfully or otherwise. Doing that gets you sent to the gulag.
The reason people say that it was a probably a mistake is that it was probably a mistake. There is no apparent malicious objective for Google to stop taking this company's money.
There are really only two plausible causes for this. The first is some bureaucratic red tape within Google, where some employee made a poor decision and no one has corrected it yet. The second is that this isn't Google at all, it's the government putting pressure on Google to stop doing business with certain types of companies, and then it's Google being beholden to the government and having to do its bidding.
And I have to say the second one is a lot more plausible. Google has every incentive to take an advertiser's money. They're a publicly traded company. They have an obligation to the shareholders. Turning down paying customers because of some moral objection to pointy objects is a little bit crazy. Turning down paying customers because otherwise the government is going to start harassing you is a lot more rational.
Of course, it could actually be both. Congress is fond of passing laws against doing business with "criminals" or "terrorist organizations" or whoever may be found wearing an Anti-Flag shirt, and lawyers are fond of the phrase "out of an abundance of caution." Put the two together and you get a de jure ban on certain things and a de facto ban on anything that might be sold in the same showcase as those things. And if you don't like that then you might want to stop voting for Congress critters who support the Patriot Act.
I don't buy it. People don't criticize a king at all. You don't criticize the
communist party in Stalinist Russia, tactfully or otherwise. Doing that gets you
sent to the gulag
That's not true. Even during the Stalinist period in Russia or the Maoist period in China, there was still criticism of the government. It's just that criticism was phrased in language that was politically acceptable to the leaders. Individual cases of corruption and mismanagement could and were exposed and castigated, but as long as one was careful to emphasize that they were exposing and castigating the individual case of corruption (as opposed to the system as a whole), one could obliquely criticize the system.That's exactly what I'm seeing here. Small businesses are afraid of Google. They're afraid to directly criticize the general principles behind Google AdWords program. But they can highlight individual failures of the Google AdWords program, and, as long as they emphasize that they're talking about this specific business or that specific account, they can obliquely criticize the general principles.
There was no place for criticism of the entire system. Doing that would get you a very brief visit from the local KGB department, followed by your swift disappearance, and seeing your family again was not-guaranteed beyond that point. And yes, you could criticise individual members of the government, and you could point out corruption. But there were two problems with this approach - everybody(and I mean everybody) were corrupt one way or another, you had to bribe officials to get anything done, and it wasn't frowned upon, it was just how things were. And the other problem was, that that particular person whom you are reporting for corruption might be a close friend of a local communist party member, in which case, it's you who is going to Siberia, not them. So yes, theoretically you could criticise. But it was very unsafe to do so. Authors especially had to find new ways to write books which contained symbolic criticism of the government,but not too obvious, so it would go through the censorship.
Happens all the time. For example, Groupon recently dropped all firearms-related deals on the wave of the craziness that is going on. I, personally, cancelled my account with them the next day and would never buy from them anymore. I am completely certain them and the shareholders don't care too much. Same Google - losing couple of ad dollars from some independent shop is nothing to them. If their deals with Amazon would be under threat that'd probably be different business. And the government probably has absolutely nothing to do with it - if it were government-enforced, it would apply to Amazon too.
That's something else entirely. There is an argument to be made that doing things like that could actually be good for the shareholders, if you assume that a majority of customers are pro- gun control and doing that could get you accolades from them instead of boycotts. Maybe the opposite is true in reality, but at least there is a plausible argument to be made that it could be profitable to take a stance on a political issue.
That doesn't seem to apply in this case. There is no huge anti-knife lobby to pander to. Refusing to sell knives or to associate with knife sellers doesn't get your company published in the liberal press in a positive way. It just gets everybody dumping on you for being an imperfect bureaucracy.
>And the government probably has absolutely nothing to do with it - if it were government-enforced, it would apply to Amazon too.
If the mortgage crisis has taught us anything it's that big companies can get a pass for things that smaller companies wouldn't.
Apparently, Google disagrees - otherwise why would they have restrictions on it? It is as political as the gun case.
>>>> If the mortgage crisis has taught us anything it's that big companies can get a pass for things that smaller companies wouldn't.
Bailing out a failing bank because it is (supposedly) better for the economy is not exactly the same as suspending advertisement rules or any other trade regulations.
They almost certainly are.
Uh, yes they did. Kingdoms of the beforetime were not all Stalinist Russias. Kings had to gather and maintain support; some of them did this through shutting down dissenters hard, but many of them never did, or did so with the full support of "the people".
BUCKINGHAM:
And when mine oratory grew to an end
I bid them that did love their country's good
Cry 'God save Richard, England's royal king!'
RICHARD:
Ah! and did they so?
BUCKINGHAM:
No, so God help me, they spake not a word;
But, like dumb statues or breathing stones,
Gazed each on other, and look'd deadly pale.
If the king has to do what the subjects and lesser lords want or he'll be overthrown, he's really serving at the consent of the people. That pretty well breaks the analogy: If the only sort of king people can criticize is the sort who doesn't actually have unchecked power then using "people are polite when criticizing" as a heuristic for unchecked power has the relationship inverted.
If the king has to do what the subjects and lesser lords want or he'll be
overthrown, he's really serving at the consent of the people.
That sounds an awful lot like the "mandate of Heaven" principle they have in China. The government can do whatever it wants, as long as it has the mandate of Heaven. How does the government know that it has the mandate of Heaven? By successfully surviving an attempted revolution or coup. How does a government lose the mandate of Heaven? By falling to a revolution or coup.It's wonderfully circular logic that highlights the flaw in your argument. By your logic, every government that manages to survive is serving with the "consent of the governed". By your logic, even Kim Jong-Un is serving with the "consent" of his people, simply because they have not risen up and cast him down.
Nope, only the ones whose people could in practice overthrow the government but choose not to. Governments with loyal soldiers and modern military hardware, or even just a local monopoly on WWII-era military hardware, are not going to be seriously threatened by citizens who are prohibited from owning weapons. No surprise that those are the ones that oppress their people the most.
And before you bring up insurgencies, let me remind you that successful insurgencies are marked by two features: 1. the occupying army does not speak the same language as the locals, so intimidating translators is an easy and effective way to deny the occupier situational awareness. 2. There is a bordering country willing to support the insurgency with either arms, safe haven, or both. Neither point applies to the US homeland.
Arguably, the last time an insurgency tried to take on the US Army was during the Civil War. Even though both sides had similar quality armament (and the South had higher quality leadership), the North won, thanks to its much stronger industrial base and better developed logistical system (i.e. railroads). The situation is even worse today. The average homeowner does not have easy access to any armament substantially note powerful than an AR-15, and the chances of any branch of the federal military defecting to support a civilian revolution are vanishingly small. In addition, the military speaks the same English that we do, and I'm pretty sure that neither Canada nor Mexico is willing to furnish you with arms and/or IEDs. So, with all that in mind, would you care to explain how, exactly, the Second Amendment protects me from the US government becoming a tyranny?
This would only work if the revs were in response to a truly tyrannical act, say if a president were to declare a state of emergency and indefinitely suspend elections. Think of the Arab Spring, Waco Texas, or the negative response to police brutality on the OWS protestors. Think of the imagery (and it would of course be filmed) of a hardy group of patriots facing off against tanks and bombers. These are powerful political images and could bring in diplomatic pressure, outside military aid, etc.
I'm not saying a revolt is likely likely to succeed, I'm just saying it more complicated than a cut and dry, "they have bigger guns, so the revolutionaries lose."
Maybe there is something to the cognitive dissonance argument, but that's a very different dynamic. Resigning yourself to having to deal with someone in the future and then convincing yourself that you like them because they're the option you've chosen for yourself is not at all the same thing as that party having some kind of sovereign power over you. Look at what people do with their local sports teams -- people love the local team because it's "their team," that doesn't prove anything about whether the Mets have any excess of economic power over the citizens of New York.
Wearing an Anti-Flag shirt is kinda 2002, and Congress is certainly not passing laws against it.
Some people feel that the free market ensures fair behavior in spite of being shown the opposite again and again. Free market gives rise to monopolies or non-monopolies with too much power, and those companies don't have to operate by the same rules anymore. This is where the invisible hand hypothesis fails: To the powerful players, a dollar is not the same as a dollar to you because they have enough power to change the market. Set the rules of the game, if you like.
That's why I'll always take government red tape over corporate red tape. That's why I'll take government corruption over corporate corruption. True, even in a democracy money buys influence, but at least the players are often required to give a good explanation. But a corporation, as long as it's very profitable, can behave like a dictator -- benevolent or otherwise.
I can't actually think of any reason that passes a basic sanity check that Google would have an issue with them at all. This situation seems a little bizarre.
Are you suggesting the US government asked google to stop runnings ads for knives?
In the same country where I can pick up a semi automatic assault rifle at WalMart?
That said, though, I find the distinction between "assault" and "regular" rifles to be quite silly. In practice, "assault" tends to mean "it has a rail for attachments and looks scary", just like "sniper rifle" tends to mean "rifle with a scope". In both cases, the essential portion of the definition is does not have anything to do with the gun, but more to do with the person carrying it. A sniper rifle is a rifle carried by a sniper. Even a relatively weak .22LR can be a sniper rifle in sufficiently skilled hands. Similarly, an assault rifle is a rifle carried by someone with assault training.
Anyways, none of this impacts the fact that the term "assault rifle", as introduced with the German Sturmgewehrs and now subverted by the U.S. media to mean "scary looking gun", has a specific military meaning that distinguishes it from other small arms like the battle rifle. Let's use Wikipedia's definition: An assault rifle is a selective fire ... rifle that uses an intermediate cartridge and a detachable magazine.
The distinguishing features of the assault rifle, compared to the contemporary battle rifles at the time it was popularized (like the M1 Garand), is that it is chambered for a lower powered non-pistol cartridge (which translates into lighter weight), has a detachable magazine and is capable of burst or fully automatic fire.
I'm not aware of any military or paramilitary organization that uses a definition substantially different from this, or anything like the one you've suggested.
Drawing a line between civilian and military use suitability is difficult, but that doesn't mean there is no difference. That's why there is no assault rifle law in the US, but rather some features of weapons have been banned from private use.
A few states do outlaw or ban some specific NFA weapons however - for instance 5 states outlaw individuals from possesing machine guns.
The gist was that I don't believe the government bothers with banning knife-ads while semi-automatic rifles (under whichever label) are sold freely.
You missed his point: you praise the King and leader by saying that certain underlings that do the bad acts are giving the wonderful King /Stalin a bad name. You might have missed the show trials where someone was always being blamed for x and y. People have complaints about life, someone has to be responsible. At Google someone is doing bad things but it can't be the wonderful and "open and free" loving founders, just some bad apples. They money is going to Google's bank, of course.
-- They're a publicly traded company. They have an obligation to the shareholders. Turning down paying customers because of some moral objection to pointy objects is a little bit crazy.
The obligation is not like you seem to put it. They have an obligation to make money over the course of years, not this quarter. If I wanted to spend $1 mil on "Abort your baby just for the hell of it" Google, even if 'it' agreed with the message might see this as alienating their other customers and decline. Likewise, using search to drum up Adwords business, in addition to being possibly illegal (not disclosed to users) can make Google lose credibility and that's all they have /had.
If a big institution screws you over but has found a clever way of perpetually evading or delegating away vocal blame for that... they're still responsible, unless they're fixing the system in the very-near term. If the resources aren't there to fix the system, that's because they've consciously chosen not to allocate those resources.
Plus, it has a certain panache to it, don't you think? And vividly conjures a real phenomenon, despite eliding real principal agent problems.
Google won't tell Amazon/Target/Walmart, to stop selling a product or get banned from AdWords.
But a small retailer who wants to circumvent the rules could capture PPC traffic for a similar (but legitimate) product, and then funnel people to the 'banned' product page. Rather than Google policing the landing page's CTAs & on-page intent, they find it easier to just say "you can't sell that thing."
Here's what I would do if I were Google: simply not show any PPC units (paid or product listings) on the SERPs for 'Assisted Opening Knives'. Suddenly the whole issue goes away, and Google doesn't look hypocritical - since they're then not making money off a product class that they claim to find objectionable.
Pissing off some little knife company means exactly nothing to google.
It didn't mean anything. You said it yourself: Google is a marketing company. And that slogan served exactly that purpose.
We have a name for it in politics. We call it "rhetoric."
They're trying not to burn bridges, which is good business. But it's true Google has a monopoly on online ads, which should not be allowed to continue unchallenged. Don't like Dell? Buy Lenovo. Don't like AdWords? Die.
On the other hand, the strategy of the OP is questionable. Google asked them to stop advertising for one category of products. It's admirable to have chosen the high route of stopping to do business with Google altogether, but it wasn't the only option. They could have continued to advertise for all their other products on AdWords, and then cross/up-sell customers to the forbidden fruits once these users got to their site.
I think that's the parent's point: that you cannot afford to burn bridges with Google, even when they are wrong. Speaks to their power.
> Google asked them to stop advertising for one category of products.
I read it as Google asking them to stop advertising through Adwords as long as their site carried the products in question, even if the ads weren't for those specific products. If your interpretation is correct, however, I would agree with your conclusion.
Perhaps the OP can clarify.
If this is true, it's completely crazy. How does Google think they can tell people what products to sell on their own shops??
Then I would completely agree with what the OP did, of course. In fact, there really was no other way.
“I am still waiting on an answer to my reply where I asked for a universal enforcement of the policy OR we allow knife depot back online. I replied and said, I refuse to tell knife-depot they need to remove a product category that 7 other competitors are advertising & selling the same products.” I then named each domain, called out the double standard, and requested that they state the clear differences that allows these competitors to serve & knife depot to be suspended. Still waiting on this reply.“
That email was sent over a month ago.
They don't. They tell you that if you want to advertise with them then you can't sell that stuff. Big difference.
The problem is that Google is heading into monopoly territory - the same as MS back in the 90s, same as all the old telecomms companies, etc. At some point in the near future they'll be hit with anti-monopoly legislation, not sure whether it'll be the EU or US that does it first, but I don't think it's far off.
Or because you really like the company. I think you've misinterpreted the thoughts involved here..
Google is one I have pretty positive feelings about, not just because their applications are usually the best as far as web-based SaaS offerings go, they're free, usually painless (for most people), but also because they just plain make cool stuff. (Glass? Driverless cars?)
I'd count their presence and activities, even with the warts, as a huge net benefit for technology and even humanity as a whole.
Possibly irrational fanboying aside, the electric or phone company or cable company the other hand are things that people love to hate. Off the top of my head..
* Arbitrary and large rate hikes or base prices * Take it or leave it attitude * Customer-hostile
It makes a consumer feel somewhat hunted, as in they tolerate the existence of and do business with these companies because they have no other choice.
Or because you really like the company.
Who says the two thoughts are mutually exclusive? In Imperial China, people genuinely loved the Emperor, even as they ran from his mandarins. In Soviet Russia, people genuinely loved Joseph Stalin, even as they ran scared from the NKVD and (later) the KGB. So it's entirely possible to love Google (the company), but think that the AdWords team or GMail team <whichever other team> is being unfair and stupid.I'd be inclined to disagree...
That doesn't mean they are a closed company today, but I believe they've turned the corner. Just like Facebook has a lot of OSS projects but isn't an "open company", I think Google has shifted the balance away from openness, even though they have a lot of OSS projects. I see them as qualitatively the same, but significantly different in degree. I wouldn't have said that three years ago.
EDIT: I realized I answered how Google is closing, but not how they are closing the web.
I think that has to do with two things: preferential treatment of their services in search results and hiding information behind Google logins. The former makes it harder to find anything Google hasn't sanctioned; the latter makes it harder to go elsewhere to get your search results.
I see it as exactly the same thing as Facebook pages for businesses instead of web sites. Sure, http is fine and intact, but now we are beholden to Facebook for information.
Everything I've read suggests google throws themselves in with everyone else in search results. They even penised one of their own sites once to keep it fair.
More info: http://www.belmont.uk.com/blog/view/141-google-penalises-its...
I think consistency is the bigger issue here. If they take that stance, the should go after Amazon and others and not just the site linked here.
Googles no1 priority should be managing the process to delay and mitigate regulation and not keep drinking in the last chance saloon going "hey fuck you" repeatedly which is only going to make it worse when the evil day comes.
I know I shared a office with guys in BT who spent years working on a project (ISDN D Channel) and they where not even sure if we could ever launch the product as Ofcom had the final say.
Having a double standard in the commercial world for whatever reason ranks pretty low on my list of evil things. Banks have been far more evil but they are rarely referred to as such. I think when commenting on such matters it's important to remain proportional.
What? For the past few years I haven't heard "bank" spoken without severe negative undertones and usually "evil" explicitly thrown in.
== A point, often overlooked.
We've put a huge hunk of our intellectual and economic capital under the control of a marketing company. I really, really like Google, but I don't see this situation as being stable over a period of decades. Maybe 5-10 more years or so, but not a lot longer.
These kinds of decisions, where we pick economic winners and losers, are political decisions, no matter who makes them. (Personally I abhor making them, but that doesn't change what they are). These knife guys have representatives. Indeed, every small business Google has run over has democratic representation. Each year Google continues to make these decisions the political hue and cry will increase. This can't go on forever like this. "Don't be evil" was a great slogan, but its days are numbered. Perhaps over.
Side note: one of the ways I can tell Google's power has grown too large is the elliptical way many commenters have of criticizing it. They're unhappy with its actions, perhaps even livid, but it's always a tone of "Golly! This is really unfortunate and I'm sure nobody at Google really meant to do this, but...."
This is the same way you'd criticize a king, somebody you are beholden to. "Golly! I know you, the king, are not at fault, but some of these advisers of yours must have accidentally goofed up somewhere..."
Whereas if Dell, the electric company, or the garage down the street screws up in your eyes? Different tone entirely.