I agree. I have no fear of criticizing Google because they are algorithmic. I don't think they're going to dig through my history and find my AdWords account and stick it to me just because I wrote a nasty diatribe about their bullshit. My fear with Google will be that I do the wrong thing accidentally that gets me flagged and there will be no way to rectify it because there is no human behind the controls and I have no back-channel or following to get Matt Cutts to pay attention to me.