This is indicative of a systemic problem with end-user software in general, not just browsers. In my experience in the audio world, the DAW-maker's rush makers to crank out features to the neglect of the functionality of their product has been simply horrific. I've used 4 of the top programs (ProTools, Sonar, Cubase, Logic) in paid sessions, and new releases of each one always leave old bugs unfixed as well as introduce new bugs, some of which are crippling. Each one of these programs cost over $500 (at the time they were used, Logic is less now, I believe but also the buggiest and most unstable.) The author is right that fixing bugs doesn't get headlines, but the neglect exhibited by many in the software industry is downright shameful.