I don't know, back in my day you could get at least discounts on updates for your paid software.
I don't remember which, but Excel doesn't do one of them. Oh, did he say _LibreOffice_ is missing features. Well, probably it does too.
do you really need them in a day and age where you have an llm subscription is a different question
You would rightfully be upset, and it might even be a bad business move but you aren't "entitled" to anything but what is shoved onto your plate like gruel in a Dickensian workhouse cafeteria
The idea that you can release a shoddy product full of bugs and then expect people to pay you for the privilege of fixing your shitty product only exists in software.
In no other industry would that be okay. Automakers, for example, issue recalls when their products have safety defects, and then they fix them on the company's dime. Remind me again who's acting entitled?