Re:United Airlines bans AI agents from booking flights on be...
by cowlevel on Wednesday November 11, 2026 @04:51PM
(#50459189)
Those used to exist, nobody flew on them and they went bankrupt. The market has decisively decided. In airlines, price beats all else, even time in most cases.
Re:United Airlines bans AI agents from booking flights on be...
by bigwheels on Wednesday November 11, 2026 @04:54PM
(#50459217)
My read of TFA is that they also aren't keen to compete on price.
Re:United Airlines bans AI agents from booking flights on be...
by bigwheels on Wednesday November 11, 2026 @05:08PM
(#50459372)
I don't think this is unilaterally true. Alaska Air is has remained consistently pretty good in my experience, even through the Hawaiian Merger.
Re:United Airlines bans AI agents from booking flights on be...
by rootusrootus on Wednesday November 11, 2026 @05:58PM
(#50460099)
[delayed]
Re:United Airlines bans AI agents from booking flights on be...
by dingaling on Wednesday November 11, 2026 @05:38PM
(#50459807)
"What if the airlines instead focused on delivering great service at a competitive price?"
Germania tried that in the late 90s, offering a flat fare for every seat.
They had to roll it back within a few weeks because their bookings dropped unsustainably - nobody wanted to pay a fair price for a seat, even if it was cheaper than they might have had to pay under dynamic pricing. All that potential customers fixated on was that the flat fares were more expensive than a few limited cheap seats on rival airlines.
The market can remain irrational linger than you can remain solvent etc etc
What if the airlines instead focused on delivering great service at a competitive price?
"Nah, let's escalate this arms race instead."