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Re:Stripe's Knowledge AI Platform by reticulates on Wednesday September 23, 2026 @12:56PM (#49819057)
I think there’s been somewhat of a mask-off moment post-AI in which we’ve realized that a lot of the careful and considered output we’ve come to expect of some companies wasn’t out of a respect for the craft or desire to produce “good work”.

Pre-AI the attitude was: if we are going to do something, it is going to use up our precious resources, so we should do it well, because our staff are capable and the marginal cost of doing it well vs. doing it at all is negligible.

Post-AI: we can churn out things quickly, we don’t have to worry about resource allocation, churn churn churn!

Ultimately, it is pragmatic for businesses to behave this way, but it is a shame for those who love the craft. I think we took for granted the beautiful ornate hand carved furniture era of software engineering. We are now in the ikea era.

Re:Stripe's Knowledge AI Platform by quadrifoliate on Wednesday September 23, 2026 @01:25PM (#49819545)
> Ultimately, it is pragmatic for businesses to behave this way, but it is a shame for those who love the craft. I think we took for granted the beautiful ornate hand carved furniture era of software engineering. We are now in the ikea era.

I feel this so much. I thought AI would make it easier to get lots of hand-carved ornate furniture; but right now what we are getting looks like the typical Ikea product line -- a bunch of mismatched pieces by a host of different designers with no common underlying design theme or continuity (I'm talking specifically about the looks and design, not the materials).

Re:Stripe's Knowledge AI Platform by Loughla on Wednesday September 23, 2026 @03:39PM (#49821402)
If your output is based on best next result, it will tend toward the mode, not even the median.

I have to assume the most common [insert thing] is going to be bad, because more people are amateurs at [insert thing] than are experts. Right?

I have never expected excellence from chatbot generated anything. I have always expected just good enough.

Re:Stripe's Knowledge AI Platform by hax0ron3 on Wednesday September 23, 2026 @02:44PM (#49820612)
I don't think the beautiful ornate hand carved furniture era of software engineering has existed for many decades now.

What's happening right now is more like, we're moving from a hyper-optimized era of just-in-time manufacturing (in software, this is called "Agile", "scrum", "sprints", etc.) to getting our manufacturing outsourced to another country. In software, the "other country" is AI.

Re:Stripe's Knowledge AI Platform by SandersAK on Wednesday September 23, 2026 @02:56PM (#49820797)
love this idea. the question then is: who has made the Toyota 22R-E of software?
Re:Stripe's Knowledge AI Platform by sebastiansm7 on Wednesday September 23, 2026 @05:23PM (#49822803)
My Toyota is a pre office 365 Microsoft Excel
Re:Stripe's Knowledge AI Platform by fragmede on Wednesday September 23, 2026 @11:51PM (#49826046)
Hard to decide if the Linux kernel, git, or SQLite is that for me.
Re:Stripe's Knowledge AI Platform by rkagerer on Wednesday September 23, 2026 @03:15PM (#49821078)
We are now in the ikea era

If Ikea furniture were lopsided, ugly, not-quite-properly functional and traded their minimalist design for a Frankenstein hodgepodge of redundant parts.

Re:Stripe's Knowledge AI Platform by quadrifoliate on Wednesday September 23, 2026 @06:37PM (#49823573)
I'm thinking more of the design language and lack of modular functionality part here. Ikea stuff is perfectly fine and minimalist, but the FORSBOGG shelf and the GLOMBOR lamp never seem to be built with any kind of underlying design language in mind and may or may not go together. The BLOKKE box sticks out when you put it in the FORSBOGG. Yes there are notable exceptions (KALLAX inserts, etc.)

This is the same problem I see with these Stripe tools. This may not actually be a problem for real users at Stripe.

Re:Stripe's Knowledge AI Platform by nevir on Wednesday September 23, 2026 @01:40PM (#49819744)
Have any companies mastered high craft at scale (like 1000s of engineers)?
Re:Stripe's Knowledge AI Platform by munchbunny on Wednesday September 23, 2026 @03:05PM (#49820944)
Consistently, at scale, and in a durable way: I doubt it. However, I have seen many localized cases of extreme excellence in the places where the company knows it really matters.
Re:Stripe's Knowledge AI Platform by nevir on Wednesday September 23, 2026 @04:37PM (#49822216)
Yeah. Small groups within it can definitely maintain it
Re:Stripe's Knowledge AI Platform by beachy on Wednesday September 23, 2026 @01:57PM (#49820000)
In the classic "the mythical man month", Brooks describes 5000 man years effort in delivering OS/360.

I think by any measure that OS/360 would be "high craft".

Re:Stripe's Knowledge AI Platform by rogerrogerr on Wednesday September 23, 2026 @01:50PM (#49819904)
Apple’s hardware side seems pretty great at it. Software maybe less so.
Re:Stripe's Knowledge AI Platform by burningChrome on Wednesday September 23, 2026 @05:17PM (#49822740)
>> Ultimately, it is pragmatic for businesses to behave this way,

This is how I realized we truly are in an AI arms race. Literally every app or website or tool I use now forcibly pushes their "AI features" or "AI assistant" on you instead of just letting you use their products the way it makes sense for you. Stripe just confirmed what OP was saying. Poorly built, poorly thought out software is now the norm not the exception any more.

Re:Stripe's Knowledge AI Platform by echelon on Wednesday September 23, 2026 @07:07PM (#49823892)
If you don't win at AI, you will die.

That is the reality for most (software) businesses.

Re:Stripe's Knowledge AI Platform by jahbrewski on Wednesday September 23, 2026 @08:13PM (#49824488)
Counterpoint, maybe you don’t die? When I step outside the bubble, I hear many of the same concerns people have always had: they just want the thing to work.
Re:Stripe's Knowledge AI Platform by jambalaya8 on Sunday September 27, 2026 @11:56AM (#49867839)
This is a completely ludicrous, dangerous statement. You cannot "win at AI". Noone can. The hubris of believing "winning" at it is even a thing is even more ridiculous and dangerous.

What is it you think you will "win"?

Re:Stripe's Knowledge AI Platform by csomar on Thursday September 24, 2026 @07:08AM (#49828971)
I find it interesting that China today is moving in the opposite direction and going as far as banning low-quality exports and stopping this “churn” of products having learnt that low-value high-quantity products are a bad deal all around.